Mercedes-Benz of Shrewsbury (1157)
4.7/5
4.7 /5
1,944 Verified Reviews
Vanguard Way, Battlefield Enterprise Park, Shrewsbury, Shrewsbury, SY1 3TG, GB
01743 441191
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,944 Verified Reviews
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4.0/5
4.0 /5
The car was collected from home, which was fine, however we did request that as we had other appointments that day, we would appreciate a telephone call to inform us as to what time the vehicle would be returned in order that one of us could be at home to accept the vehicle back. We are still awaiting the call!!!
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5.0/5
5.0 /5
Your sales person was helpful and very pleasant without being pushy! I like that!
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5.0/5
5.0 /5
Salesman exlent went through everything about the car 10 out of 10
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5.0/5
5.0 /5
All contact between me and Lookers was friendly and hdlpful.
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5.0/5
5.0 /5
I want to make a comment about the level of service from Matthew Watson as he was exceptional from the minute I walked through the door to when I picked my new vehicle up. Nothing was to much trouble from him and I think he went that extra mile to make sure my car was what I wanted. The constant updates he gave and the regular communication was spot on and with the minor changes and preparing the car for me to pick up was fantastic.I real gentlemen and I will be telling my friends and family to go and see Matt if they want a new or used car as his customer care is second to none. A true asset to the Lookers Mercedes team and I would have no issues in writing any testimonial for him. Amazing level of customer service and look forward in 2 years to be dealing with Matt again.
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4.0/5
4.0 /5
It would be really good if they could charge a vehicle when servicing it. I have a hybrid which was completely out of charge when it got to the dealership. They were unable to charge it without me waiting for another 2-3 hours. Not good.
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5.0/5
5.0 /5
Very helpful staff and great service. Very detailed explanation to service and issues we had before the car went in. All issues solved.
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5.0/5
5.0 /5
All good. Thank you.
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5.0/5
5.0 /5
Newly arrived in the UK after 12 years in Australia. This dealership pulled out all the stops to get us mobile again. A big thank you to the dealership manager and also Steve Bennett and the young guy that looks after the forecourt -.awesome service from you all.
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5.0/5
5.0 /5
I bought this car completely remotely whilst speaking to Darren. His video and helpfulness made me feel happy in my decision and from initial conversation to delivery we were done in one week!He was extremely helpful and answered all my questions.Much appreciated, 5 stars!