Mercedes-Benz of Shrewsbury
4.9/5
4.9 /5
2,239 Verified Reviews
Vanguard Way, Battlefield Enterprise Park, Shrewsbury, SY1 3TG, GB
01743 441191
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,239 Verified Reviews
5.0/5
5.0 /5
The car is lovely. The salesman was very helpful. They put half a tank of fuel in the car for me and the salesman, Matt, picked me up to take me to the showroom to pick up the car, as I had no transportation to get there. Very good car buying experience.

5.0/5
5.0 /5
Nice greeting on arrival

5.0/5
5.0 /5
received a good video of the vehicle showing its condition. clear information. Unfortunately I couldn't get over for a test drive and now see the vehicle may be sold.

5.0/5
5.0 /5
Very good.

5.0/5
5.0 /5
The staff were very courteous, the service very efficient

4.0/5
4.0 /5
Staff I spoke on telephone and in person to were all very attentive. Whilst the car was close to meeting expectation, it had one or two flaws that we weren't expecting.

5.0/5
5.0 /5
the sales person called Ethan Cox was extremely helpful and knowledgeable

5.0/5
5.0 /5
Easy to book first service slot of the day at 0800. As it was my vehicles first service it was done and dusted in an hour and a half while I read the paper. Away by 0930.

5.0/5
5.0 /5
Very good professional service.

4.0/5
4.0 /5
Immediate attention from Service reception staff but ultimately a long wait of 6.5 hours. Standard of work done was high. I was informed at he very begiining that a new Brake Servo unit was required as the original one had a crack in it and fortunately one was in stock and work was carried out immediately as the car would not have been safe to drive and otherwise would have failed its MOT. What I was not told was that the rear brake pads and discs needed urgent attention and I only saw this when reading through the invoice and report at home. Had I been informed I would have asked for the replacemant on the rear brakes to be done that day as for me it is a round trip to Shrewsbury of 164 miles. I had to telephone the next day to ascertain the exact position with regards to the rear brakes. That is my single criticism of otherwise excellent work and service.