I bought my Carr in for a recall and everything went very smoothly. I waited while the work was being carried out. Maybe could let customer know where their car is parked on exiting as it was my first visit

Service carried out efficiently. As usual, some hanging around to collect the vehicle as no-one was at reception when I returned. Disappointed that the interior was not valeted. The receipt indicates checks carried out but not the work that was done - at least, I couldn't find it.

All good as usual done the job

staff very polite, explained everything that was going on and also helped advised on a potential car in the future

All my questions were answered by the polite knowledgeable Sales Manager.

Perfect friendly service especially the driver who collected and delivered my car back !!

I paid for a full service (B), MOT and replacement springs for my 2015 E-class which amounted to ~£1700 - as an added extra, I was told the car would be valeted, however there was dust on the dashboards and litter on the floor so it clearly wasn't looked at. After paying, what I feel is a lot for a decent service, the least that I expected was to follow-through on the valet service..? Also, when browsing the floor looking at new models for my fiancé, no sales rep came to check on us, despite us showing interest in one of the cars so we just left. The experience felt a bit cold

Easy to deal w

Thorough briefing before and after. Very good service. Confident, efficient and courteous staff.

Staff were friendly and helpful. I waited for my car and was pleasantly surprised when it was all done in less time than I expected,.