Mercedes-Benz of Shrewsbury
4.9/5
4.9 /5
2,239 Verified Reviews
Vanguard Way, Battlefield Enterprise Park, Shrewsbury, SY1 3TG, GB
01743 441191
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,239 Verified Reviews
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4.0/5
4.0 /5
The initial reaction when I informed a member of the service department was not consumer friendly but when I picked up the car later in the day the second person was friendly and professional.
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5.0/5
5.0 /5
Friendly helpful staff
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5.0/5
5.0 /5
Excellent all round
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5.0/5
5.0 /5
Great service, the team did everything they could to help, it was much appreciated. Car came back really clean and shiny.
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5.0/5
5.0 /5
Well looked after prompt service a
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4.0/5
4.0 /5
Central booking have no clue about extended warranties, tried to charge me for potential fault investigation ahead of service. Billing for basic air con refresh not shown on main bill, and payment request was sent to wrong email address so ended up being chased for payment despite saying I had not received it, until I pointed out that it was probably the wrong email address.
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5.0/5
5.0 /5
Reception on arrival / paperwork all present and gone through with myself/ reminders of appointment/ findings of service discussed.
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5.0/5
5.0 /5
Quick and efficient
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5.0/5
5.0 /5
They managed to fit the car in to suit my day off work to have the recall issue corrected
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5.0/5
5.0 /5
Excellent service as usual