The VIP event was nicely presented with lanyards and balloons etc, but ultimately felt like nothing more than that. Maybe we just weren’t interested in whatever the target car was you were selling? Shame the car we were interested in wasn’t prepared, dirty and scratched, but I understand it had just come off being used as a demonstration vehicle.
Verified User
•
Feb 16, 2026
1.0/5
1.0/5
Incorrect information and a total lie I would not recommend this dealer to anyone The salesman or the manger could not call and even apologise
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Jake was very helpful, friendly and professional.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
Liam Monk was extremely helpful and patient with us answering all of our questions and making sure that he gave us the best advice. We have decided to buy another defender because of the lanes where we live but it is not because Liam was not helpful- we couldn’t fault his help. A big Thank you to him from us
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Liam was very responsive to our enquiry, and had it not been for the distance to the MB outlet, we may well have completed the sale. As it was, we were able to secure our vehicle (with local pick-up) elsewhere.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Dealt with Harry who had been brilliant!
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Excellent service from Jake the sales advisor
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Excellent communication and support
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
Poor customer service, rude and ignorant
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Josh has been great and ever so helpful. Onward journey with Jesse also brilliant
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The VIP event was nicely presented with lanyards and balloons etc, but ultimately felt like nothing more than that. Maybe we just weren’t interested in whatever the target car was you were selling? Shame the car we were interested in wasn’t prepared, dirty and scratched, but I understand it had just come off being used as a demonstration vehicle.
Verified User
•
Feb 16, 2026
1.0/5
1.0/5
Incorrect information and a total lie I would not recommend this dealer to anyone The salesman or the manger could not call and even apologise
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Jake was very helpful, friendly and professional.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
Liam Monk was extremely helpful and patient with us answering all of our questions and making sure that he gave us the best advice. We have decided to buy another defender because of the lanes where we live but it is not because Liam was not helpful- we couldn’t fault his help. A big Thank you to him from us
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Liam was very responsive to our enquiry, and had it not been for the distance to the MB outlet, we may well have completed the sale. As it was, we were able to secure our vehicle (with local pick-up) elsewhere.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Dealt with Harry who had been brilliant!
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Excellent service from Jake the sales advisor
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Excellent communication and support
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
Poor customer service, rude and ignorant
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Josh has been great and ever so helpful. Onward journey with Jesse also brilliant