After looking at two cars I asked if the details of these cars could be emailed to me, but I received a generic these are all our cars email.

Such a good service provided by Jack Clarke

Very professional

Excellent communication

Too many random e mails flying around.

After service shocking - taxed the car to the showroom when purchased and wasn’t the registered owner and found out years later. The salesman did not even send the v5 off which is a legal document! Resulting me to pay a massive fine! Not even your own finance company could get hold of the showroom or manager to get this sorted!

The sales rep was disinterested and never gave me the opportunity to sit in the drivers seat. Never asked about our vehicle, even though we were going to part ex. The vehicle was presented in an unsatisfactory way. Still remnant's of what looked like straw in the boot & dirty inside and out.

The salesman appeared inexperienced / had not familiarised himself with the aspects/ history of the car resulting in my request to speak to the sales manager . I am still interested in purchasing that car.

Salesman at to go to the manager everytime I asked a question. And then when I said I was paying outright no finance the mood changed completely.

Very helpful sales rep: Barrie. Only one quibble. When applying for a Mercedes car loan, commission for the loan was not made transparent, only at the time of purchase. Kind regards Ben