My only observation was that I sometimes found the quantity of emails surprising and in some instances I was a little unsure as they came as a surprise i.e. the fact that the payment over 10 months email came from a completely different source - Bumper. All the emails worked perfectly but I did find myself wondering occasionally if I was doing the right thing. As for Louis who looked after us he was excellent throughout and gave us a very helpful and thorough description of everything about the new car which was very helpful.
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
I would like to thank Trevor in the service department for his outstanding customer care..Many thanks
Verified User
•
Apr 18, 2023
4.0/5
4.0/5
I haven’t been in touch with the dealership yet but there is still ‘smoke’ coming from my exhaust, despite the Nox sensor being replaced. I have been backwards and forwards so many times over the last few years that I really don’t want to spend even more of my time taking my car in and being without it yet again.
Verified User
•
Apr 18, 2023
5.0/5
5.0/5
Very Satisfied
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
Geoff on sales was really helpful and is trying to source the vehicle I want.
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
I am extremely pleased with the way your sales executive Geoff wright dealt with my requests and the way he handled the sale, Straight forward and dikigent.
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
The GLC is a beautiful car but just too large to fit into my garage. Geoff Wright was excellent throughout and an asset to your Dealership .
Verified User
•
Apr 17, 2023
4.0/5
4.0/5
A full valet would have been a nice additional touch to the service.
Verified User
•
Apr 14, 2023
5.0/5
5.0/5
Very great service would highly recommend them to anyone everyone so helpful and friendly
Verified User
•
Apr 14, 2023
5.0/5
5.0/5
Always pleased with the level of service from the Mercedes Shrewsbury workshop and service team
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
My only observation was that I sometimes found the quantity of emails surprising and in some instances I was a little unsure as they came as a surprise i.e. the fact that the payment over 10 months email came from a completely different source - Bumper. All the emails worked perfectly but I did find myself wondering occasionally if I was doing the right thing. As for Louis who looked after us he was excellent throughout and gave us a very helpful and thorough description of everything about the new car which was very helpful.
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
I would like to thank Trevor in the service department for his outstanding customer care..Many thanks
Verified User
•
Apr 18, 2023
4.0/5
4.0/5
I haven’t been in touch with the dealership yet but there is still ‘smoke’ coming from my exhaust, despite the Nox sensor being replaced. I have been backwards and forwards so many times over the last few years that I really don’t want to spend even more of my time taking my car in and being without it yet again.
Verified User
•
Apr 18, 2023
5.0/5
5.0/5
Very Satisfied
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
Geoff on sales was really helpful and is trying to source the vehicle I want.
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
I am extremely pleased with the way your sales executive Geoff wright dealt with my requests and the way he handled the sale, Straight forward and dikigent.
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
The GLC is a beautiful car but just too large to fit into my garage. Geoff Wright was excellent throughout and an asset to your Dealership .
Verified User
•
Apr 17, 2023
4.0/5
4.0/5
A full valet would have been a nice additional touch to the service.
Verified User
•
Apr 14, 2023
5.0/5
5.0/5
Very great service would highly recommend them to anyone everyone so helpful and friendly
Verified User
•
Apr 14, 2023
5.0/5
5.0/5
Always pleased with the level of service from the Mercedes Shrewsbury workshop and service team