Excellent service and communications - from the car being picked up to being returned. Could not have been better.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Excellent service, courteous and professional.
Verified User
•
Mar 4, 2023
4.0/5
4.0/5
When it is possible to speak with service personnel on-site, service is superb. Unfortunately, I keep being diverted to a central booking centre - whose personnel are incompetent. I wish to deal with my local dealership - not remote entities.
Verified User
•
Mar 3, 2023
5.0/5
5.0/5
Brilliant
Verified User
•
Mar 1, 2023
5.0/5
5.0/5
Excellent service from service manager Michael (Davies?).
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Good customer service and my technical issue was fixed without issue, so I am happy.
Verified User
•
Feb 27, 2023
4.0/5
4.0/5
Before we picked the car up they told us they were cleaning it , I thought it wasn’t done well because their were still mud by the doors etc.
Verified User
•
Feb 27, 2023
5.0/5
5.0/5
I did receive a video explanation of my car but there was no sound. I explained this when I collected the car and they said that they did have some blackspots when the sound did not work and were aware of this. The dealer needs to rectify this otherwise the videos are of no use.
Verified User
•
Feb 27, 2023
5.0/5
5.0/5
Very efficient. Dropped my car off at 8.30am for a service and it was ready for 14.00
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service and communications - from the car being picked up to being returned. Could not have been better.
Verified User
•
Mar 6, 2023
5.0/5
5.0/5
Excellent service, courteous and professional.
Verified User
•
Mar 4, 2023
4.0/5
4.0/5
When it is possible to speak with service personnel on-site, service is superb. Unfortunately, I keep being diverted to a central booking centre - whose personnel are incompetent. I wish to deal with my local dealership - not remote entities.
Verified User
•
Mar 3, 2023
5.0/5
5.0/5
Brilliant
Verified User
•
Mar 1, 2023
5.0/5
5.0/5
Excellent service from service manager Michael (Davies?).
Verified User
•
Feb 28, 2023
5.0/5
5.0/5
Good customer service and my technical issue was fixed without issue, so I am happy.
Verified User
•
Feb 27, 2023
4.0/5
4.0/5
Before we picked the car up they told us they were cleaning it , I thought it wasn’t done well because their were still mud by the doors etc.
Verified User
•
Feb 27, 2023
5.0/5
5.0/5
I did receive a video explanation of my car but there was no sound. I explained this when I collected the car and they said that they did have some blackspots when the sound did not work and were aware of this. The dealer needs to rectify this otherwise the videos are of no use.
Verified User
•
Feb 27, 2023
5.0/5
5.0/5
Very efficient. Dropped my car off at 8.30am for a service and it was ready for 14.00