The availability of a curtesy car would be very helpful!
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Good communication & customer service
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
The staff are always pleasant, professional and friendly, and Mike was as helpful as he was able to be over what was an expensive repair. Every experience I've had so far at Mercedes Shrewsbury has been good.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Every one very helpful and the tea coffee machine was a bonus
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Matt Watson and Barrie Christopher are a credit to your organisation. Both went over and above our expectations to help us find suitable cars for my wife and I. I would gladly recommend dealing with either of these two gents to anyone looking to purchase a Mercedes
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Very helpful Reception Staff and Service Manager. Particularly thoughtful of Reception to offer me a Taxi into the Town Centre (as I was potentially waiting upto 4 hours), I politely declined.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Great service
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
There was a problem identified at MOT on rear subframe - this was replaced at no cost to me. Service received was excellent together with a courtesy car whilst mine was in the dealership.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
We had to wait nearly 1 hour for a taxi, which I am certain the dealership had booked. They were just let down by a poor taxi company
Verified User
•
Mar 27, 2023
4.0/5
4.0/5
they put too much oil last time, which means it can burn the engine, which means it's very expensive! i would just like a little more attention next time, it's not free, i pay 42 pounds a month for it! thank you
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The availability of a curtesy car would be very helpful!
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Good communication & customer service
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
The staff are always pleasant, professional and friendly, and Mike was as helpful as he was able to be over what was an expensive repair. Every experience I've had so far at Mercedes Shrewsbury has been good.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Every one very helpful and the tea coffee machine was a bonus
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Matt Watson and Barrie Christopher are a credit to your organisation. Both went over and above our expectations to help us find suitable cars for my wife and I. I would gladly recommend dealing with either of these two gents to anyone looking to purchase a Mercedes
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Very helpful Reception Staff and Service Manager. Particularly thoughtful of Reception to offer me a Taxi into the Town Centre (as I was potentially waiting upto 4 hours), I politely declined.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
Great service
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
There was a problem identified at MOT on rear subframe - this was replaced at no cost to me. Service received was excellent together with a courtesy car whilst mine was in the dealership.
Verified User
•
Mar 27, 2023
5.0/5
5.0/5
We had to wait nearly 1 hour for a taxi, which I am certain the dealership had booked. They were just let down by a poor taxi company
Verified User
•
Mar 27, 2023
4.0/5
4.0/5
they put too much oil last time, which means it can burn the engine, which means it's very expensive! i would just like a little more attention next time, it's not free, i pay 42 pounds a month for it! thank you