Checked if blu had been topped up, because it wasn't on last, it wasn't but said it had been done on checklist. Car wash was poor, wheels were still dirty and sills were not touched. It raises the question if the blu hadn't been been done, what else hadn't, but had been ticked off.
Verified User
•
Feb 20, 2023
5.0/5
5.0/5
After I had booked the service, I still received several reminders to book the car in.
Verified User
•
Feb 20, 2023
Verified User
•
Feb 18, 2023
5.0/5
5.0/5
Mercedes Shrewsbury was by far the best car buy experience in years. Louis gale and the team excelled on all points of the journey. Thank you for a excellent customer experience.
Verified User
•
Feb 17, 2023
5.0/5
5.0/5
Thanks for your time. All good. I will be in the market for a c or e cabriolet. But only after my wife gets her car changed. Watching you website.
Verified User
•
Feb 15, 2023
5.0/5
5.0/5
Although the service was fabulous the car clean and valet were not very good
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
Richard Bennett , service advisor , was extremely polite and helpful and went the extra mile
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
Vehicle developed a fault with the adblue system later that day, rang on Sunday when the service department was closed but spoke to sales, was given the number to mercedes assist and had a tech sent to my house to resolve the issue. Excellent service.
Verified User
•
Feb 13, 2023
4.0/5
4.0/5
Very late in dropping the car back off, also screw cover on alloy has been scratched after front tyre was changed.
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
Parts required to complete job currently in Germany.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Checked if blu had been topped up, because it wasn't on last, it wasn't but said it had been done on checklist. Car wash was poor, wheels were still dirty and sills were not touched. It raises the question if the blu hadn't been been done, what else hadn't, but had been ticked off.
Verified User
•
Feb 20, 2023
5.0/5
5.0/5
After I had booked the service, I still received several reminders to book the car in.
Verified User
•
Feb 20, 2023
Verified User
•
Feb 18, 2023
5.0/5
5.0/5
Mercedes Shrewsbury was by far the best car buy experience in years. Louis gale and the team excelled on all points of the journey. Thank you for a excellent customer experience.
Verified User
•
Feb 17, 2023
5.0/5
5.0/5
Thanks for your time. All good. I will be in the market for a c or e cabriolet. But only after my wife gets her car changed. Watching you website.
Verified User
•
Feb 15, 2023
5.0/5
5.0/5
Although the service was fabulous the car clean and valet were not very good
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
Richard Bennett , service advisor , was extremely polite and helpful and went the extra mile
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
Vehicle developed a fault with the adblue system later that day, rang on Sunday when the service department was closed but spoke to sales, was given the number to mercedes assist and had a tech sent to my house to resolve the issue. Excellent service.
Verified User
•
Feb 13, 2023
4.0/5
4.0/5
Very late in dropping the car back off, also screw cover on alloy has been scratched after front tyre was changed.
Verified User
•
Feb 13, 2023
5.0/5
5.0/5
Parts required to complete job currently in Germany.