Excellent staff, short wait time, vehicle left clean, all work fully explained

Car is rebooked back in due to a manufacturing fault

Good curtesy car clean and tidy

I am confident to leave my car with Richard again. Everything went well including estimated time to do the job in hand.

i was not aware that there was a recall for my vehicle when i called the dealership about another problem i had!! that is when they told me??? why was i not informed??

Barry is a credit to the team at Shrewsbury, confident, knowledgeable, professional yet friendly and really helpful, the manager was also really welcoming and remembered us from our previous visits to buy a new car. We felt we were in good trustworthy hands throughout, and the hand over of our new car was a really nice experience.

Helpful and welcoming staff. Ordered me a cab to and from home. Comfortable waiting area with coffee machine. Excellent service.

Geoff at Shrewsbury Mercedes was excellent, very helpful and knowledgeable

As usual, excellent service, staff helpful and friendly,

Did not receive the video of explanation, only email was at about 3 o’clock in the afternoon . This is not normal as before was very well kept up to date with my vehicles progress!