All the staff were great….and Celest was especially helpful. I hope I spelt her name correctly.

All ok

Very happy with the overall treatment I have received from all at the Shrewsbury depot, from customer service to sales and finance. All were friendly, down to earth people and totally change my initial thoughts prior to my initial visit. I want to thank Geoff for all his help with my first ever purchase from Mercedes and with my first ever new car. He was very helpful, knowledgeable and not pushy which is what I like about a salesman.

Adrian was very polite and patient. When the time comes for renewal I would be very happy to give Shrewsbury the business . Last car I bought new was a few years ago when it was still Drayton group. Will be keeping in touch as we have taken out a four year service plan.

All of the MB team were very polite and courteous and went out it their way in identifying the problem with our vehicles catalytic converter.

I was very pleased and thought Barrie Christopher from Mercedes’ Shrewsbury was amazing and very helpful

Curtesy car availability would be a great improvement!

Everyone was efficient, pleasant and expedient and the complimentary and biscuits were delicious.

Although I knew it was a 6 month wait for the car, I was understood and accepted the delay. However, as it came close to delivery, I received the paperwork with a number of errors in it (wrong colour and wrong reg number).

The service person that came to me with keys and paper work needs to have less a Negative approach when asked a question had to ask to speak to someone in accounts they then helped and sorted the problem not happy with the person from service team