Although i was bringing only my car in because of a recall, everything was dealt with efficiently and quickly.The staff were extremely friendly and again most efficient hence my 5 Star review.

I always have found all members of staff to be helpful ,and obliging every time i have visited the Shrewsbury dealership . Thankyou so much , I am relly pleased with my latest purchase from you. Kind regards paul Baskerville.

From starting my enquiry and up to purchasing my used car at handover i was treated like royalty by your sales executive Louis Gale who i have had the pleasure of purchasing previous cars through him with exactly the same curtesy, professionalism, knowledge of the product and an extremely friendly attitude. The whole passage of selling my own vehicle in part exchange and purchasing the new car was made so easy for me thanks to Louis. He is a credit to Lookers and represents Mercedes perfectly, when i am ready to change my vehicle in the future i will not consider any one else to provide me with another purchase other than Louis Gale of Lookers Mercedes.

Overall service is top class like the S class merc But you either need more personal on reception and a fast response from them would be positive when they say someone will ring you Also phone cuts off in mid conversation Other then this minor imperfection Brilliant

A courtesy car would of been idle as living in Telford with mobility issues wasn't great

Having to return to have air con repaired as spare part not available on the day! Staff very helpful as always

Adrian was very knowledgeable and answered all questions well. He went out of his way to help me and even put a bow on the car as he thought it was a present for my wife - lovely touch!

My visit was at the dealership was as expected, very professional. thank you.

Louis Gale was a brilliant person to deal with, very polite nothing was too much trouble. He went through everything with us, no pressure sales, fantastic!!! Over all this was the best car purchase i have ever made and that was down to Louis. regards Ivan Overton

Nick Jones was amazing. He was so friendly, helpful and professional . He emailed and telephoned us regularly to make the whole experience easy and smooth. Outstanding customer service.