I would prefer to have a courtesy car rather than wait three hours for the service to be done

I have purchased a Mercedes from Stoke from Stoke.

Would just say that we were very pleased with the explanations & attention given to us by Richard Bennett in the service department @ Mercedes Shrewsbury.

This was only to sort out a recall notice & faulty key for my car. Steve from Shrewsbury collected my car on time as promised and returned it the same afternoon. Whilst car was in Shrewsbury Michael called me to confirm work had been done and to advise me of what visual inspection had identified.Full B1 service & MOT booked for 28/9.

Very pleased with my experience. Would highly recommend.

No courtesy car was available although the service was booked well in advance, this was very disappointing as it was a major service. At the time of booking I was not offered a pick up and delivery which actually would have been the option I would have chosen, which I found out when the car was in for service. Although I have no issues at all with my experience when taking or picking up the car .

No problems, fast service.

I have been a customer of this dealership since 2012 or so. I have bought 2 Smart cars, I ML, 2 GLEs and a GLE 400d. The service and the helpfulness of the staff keep bringing me back. They are almost part of an extended family, and I cannot fault the way I have been looked after on each and every occasion.

VERY LIMITED STOCK OF NEW CAR S THAT HAVE SOME OF THE ADD ONS I WOULD LIKE

Barrie, who was the salesperson from Shrewsbury, was very helpful