Excellent customer service , the collection and return of the car for a service makes for the customer experiance effortless . thank you
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Great service, friendly staff . . . . as per usual.
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Mathew was extremely knowledgeable, helpful and courteous; he made the whole experience both satisfying and informative. Car presented beautifully!.........premier service from a premier brand.
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Car wasnt valleted very well being that you asked if we wanted it doing . Wheels were still dirty .. inside was hoovered but in other dealerships we use they do the polishing and a good vallet inside
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
The salesman was excellent. Unfortunately Shrewsbury didn’t match the deal I had on offer. By the time they did end up calling to finalise the deal my local had called me at 11am and done an even better deal than the one that Shrewsbury couldn’t match. I bought from them Mercedes’ chesterfield. Very easy very quick. All done within that call.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
Very satisfied with the service and also the help from the collection driver who explained in detail how to use dashboard symbols.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
I cannot fault their customer service, they are extremely helpful. I will always use them.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Couldn’t fault it , a good team.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
I came for a recall and mot.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
With regards to the Shrewsbury dealership on the whole they are very good, however the one thing I am disappointed with is the cleanliness of my car on pick up, when I have used other garages whenever my car has gone in for repair or service it has come back lovely and clean inside and out this is not the case with yourselves on both occasions my car has been into the dealership the standard of cleaning is so very poor this last time it was awful.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent customer service , the collection and return of the car for a service makes for the customer experiance effortless . thank you
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Great service, friendly staff . . . . as per usual.
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Mathew was extremely knowledgeable, helpful and courteous; he made the whole experience both satisfying and informative. Car presented beautifully!.........premier service from a premier brand.
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
Car wasnt valleted very well being that you asked if we wanted it doing . Wheels were still dirty .. inside was hoovered but in other dealerships we use they do the polishing and a good vallet inside
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
The salesman was excellent. Unfortunately Shrewsbury didn’t match the deal I had on offer. By the time they did end up calling to finalise the deal my local had called me at 11am and done an even better deal than the one that Shrewsbury couldn’t match. I bought from them Mercedes’ chesterfield. Very easy very quick. All done within that call.
Verified User
•
Aug 16, 2022
5.0/5
5.0/5
Very satisfied with the service and also the help from the collection driver who explained in detail how to use dashboard symbols.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
I cannot fault their customer service, they are extremely helpful. I will always use them.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Couldn’t fault it , a good team.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
I came for a recall and mot.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
With regards to the Shrewsbury dealership on the whole they are very good, however the one thing I am disappointed with is the cleanliness of my car on pick up, when I have used other garages whenever my car has gone in for repair or service it has come back lovely and clean inside and out this is not the case with yourselves on both occasions my car has been into the dealership the standard of cleaning is so very poor this last time it was awful.