Really happy with Louis Gale, knowledgeable without the pushiness sometimes experienced with other dealers, which helps enjoy the process of purchasing my new car. Nothing was too much trouble for him and maintained contact throughout the process from start to finish. Would highly recommend Louis to anyone thinking of purchasing a vehicle from Mercedes at Shrewsbury and thank him for his time shared with us.

I did not hear anyone talking re the video, I didn’t find the serviceman receptionist over friendly & the emails keep going to my husband.... Otherwise an excellent service.

Friendly, informative and very helpful.

Always a great experience with the service department ,, can’t fault them ,, just a little costly at times 😌☺️ But that goes with owning a Mercedes’

Great experience as we’ve come to expect over the last few years

From start to finish the purchase of our new GLA from Nick Jones at Mercedes Shrewsbury was first class, Nick was very professional during the whole process and his knowledge of the brand is excellent. This is the first Mercedes we have purchased and without doubt we will be returning to this dealership when the time comes to change, we will of course be asking for Nick, and we will be recommending both Nick and the dealership to family and friends, absolutely delighted with our new car, thank you once again for first class service.

3rd attempt to fix alarm issue so fingers crossed. But always polite and professional.

I dealt with Louis at the Shrewsbury dealership. After looking at many other vehicles at other dealerships, Louis was one of the main contributors to me purchasing the vehicle. The helpful communication and reasonable negotiation I found very positive and great to deal with. Would definitely recommend speaking to him if anyone I know is in the market for a new vehicle.

Louis provided me with excellent service and always supported me throughout the whole process. He has been very helpful to ensure I picked the right car for myself and never forced me to buy anything. He only sold what he knew was best for me.

I was very happy with the service that I received and was well looked after while I waited for my vehicle to be returned.