Just as always a fantastic customer experience by Mercedes from the front at reception to the help in acquiring the GLA 250 that I was looking at helped by Steve and Lee from mercedes shrewsbury! Fantastic.

Paul was excellent , although it wasn’t until around 5.50 pm theat we got the the show room , he was very helpful and spent time to take the order and give us assurance that the car was serviced by your company-I was also concerning at the car having 2 owners with such low mileage -Paul gave us a background of the purchase /sale reason by the last owner & Re assured us that the car was a genuine sale and known to your companyIt was good/and pleasant experience to deal with someone away from london has having recently bought a Discovery in Acton where they were too busy

Always treated very politely.

Very helpful staff. Especially Mike (don't know his surname)who was the person who processed my vehicle.

Buying my Mercedes from Lookers was the best car buying experience I have ever had. The customer service was fantastic, Darren was really great and explained everything clearly and efficiently. I would highly recommend using them.

My experience overall with Mercedes Benz Shrewsbury has been a really good one. Both Adam and Darren were very professional, helpful, friendly, and at hand to solve any issues I had..The whole team from the Receptionist to the Management team showed courtesy, were very attentive, and keen to assist their customers. I would definitely recommend Mercedes Benz - Shrewsbury to family and friends. From a Happy Customer.

Michael, whom I dealt with was excellent. Kept me informed of progress at all times.

Would have liked more information about resetting software to reduce nox

It was nice to meet staff that were knowledgeable and helpful. A car was available for a test drive within minutes without us sitting around waiting or having to make an appointment to return at a later date. In short we had made a decision and bought a new car within 2 hours.

From the start of initially looking at the car to finally purchasing the car Louis Gale was amazing. The whole buying experience was made very clearly and explained throughly. As a first time buyer from a franchise I was very happy with the overall experience. He went above And beyond to make sure everything was taken care of. Would 100% recommend using lookers Mercedes Shrewsbury!