Mercedes-Benz of Shrewsbury
Vanguard Way, Battlefield Enterprise Park, Shrewsbury, Shrewsbury, SY1 3TG, GB
01743 441191
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,938 Verified Reviews
Verified User
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Mar 12, 2022
The man who collected and delivered the car back was very friendly and explained what needed doing upon return of the car
Verified User
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Mar 12, 2022
My response to Question 2 was because I'd tried to book online; however, the Mercedes-Benz website didn't have a visible calendar to choose a date & time. Nb. I did highlight this anomaly when booking my service through the Mercedes-Benz (Lookers) of Shrewsbury website - your representative did reply to say that he'd forwarded the details of the missing calendar to Mercedes-Benz.
Verified User
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Mar 11, 2022
As always excellent customer care and service from Laura, Richard & Lisa on this occasion
Verified User
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Mar 11, 2022
That all communication was passed on as an odd one has not otherwise all ok
Verified User
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Mar 11, 2022
No email confirmation of booking
Verified User
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Mar 10, 2022
Quick and efficient and the receptionist Laura was great
Verified User
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Mar 10, 2022
No
Verified User
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Mar 10, 2022
Adrian Ellis was very helpful throughout the process
Verified User
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Mar 10, 2022
No Thank you
Verified User
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Mar 10, 2022
We received the 'visual check' video via mobile but no message later to say the vehicle was ready for collection so the day was longer than it needed to be. The dashboard display was left in 'service mode' and as we haven't seen this before, it took an hour to return it to the standard speedo display. Despite these issues, Mercedes is still our preferred dealership and the car our preferred vehicle to date.