Easy, professional, comfy lounge, job done efficiently, competitive quote for tyres and beautifully cleaned car returned.
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
I bought my Carr in for a recall and everything went very smoothly. I waited while the work was being carried out. Maybe could let customer know where their car is parked on exiting as it was my first visit
Verified User
•
Jul 11, 2024
4.0/5
4.0/5
Service carried out efficiently. As usual, some hanging around to collect the vehicle as no-one was at reception when I returned. Disappointed that the interior was not valeted. The receipt indicates checks carried out but not the work that was done - at least, I couldn't find it.
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
All good as usual done the job
Verified User
•
Jul 10, 2024
5.0/5
5.0/5
staff very polite, explained everything that was going on and also helped advised on a potential car in the future
Verified User
•
Jul 10, 2024
5.0/5
5.0/5
All my questions were answered by the polite knowledgeable Sales Manager.
Verified User
•
Jul 10, 2024
5.0/5
5.0/5
Perfect friendly service especially the driver who collected and delivered my car back !!
Verified User
•
Jul 10, 2024
4.0/5
4.0/5
I paid for a full service (B), MOT and replacement springs for my 2015 E-class which amounted to ~£1700 - as an added extra, I was told the car would be valeted, however there was dust on the dashboards and litter on the floor so it clearly wasn't looked at. After paying, what I feel is a lot for a decent service, the least that I expected was to follow-through on the valet service..? Also, when browsing the floor looking at new models for my fiancé, no sales rep came to check on us, despite us showing interest in one of the cars so we just left. The experience felt a bit cold
Verified User
•
Jul 9, 2024
5.0/5
5.0/5
Easy to deal w
Verified User
•
Jul 8, 2024
5.0/5
5.0/5
Thorough briefing before and after. Very good service. Confident, efficient and courteous staff.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Easy, professional, comfy lounge, job done efficiently, competitive quote for tyres and beautifully cleaned car returned.
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
I bought my Carr in for a recall and everything went very smoothly. I waited while the work was being carried out. Maybe could let customer know where their car is parked on exiting as it was my first visit
Verified User
•
Jul 11, 2024
4.0/5
4.0/5
Service carried out efficiently. As usual, some hanging around to collect the vehicle as no-one was at reception when I returned. Disappointed that the interior was not valeted. The receipt indicates checks carried out but not the work that was done - at least, I couldn't find it.
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
All good as usual done the job
Verified User
•
Jul 10, 2024
5.0/5
5.0/5
staff very polite, explained everything that was going on and also helped advised on a potential car in the future
Verified User
•
Jul 10, 2024
5.0/5
5.0/5
All my questions were answered by the polite knowledgeable Sales Manager.
Verified User
•
Jul 10, 2024
5.0/5
5.0/5
Perfect friendly service especially the driver who collected and delivered my car back !!
Verified User
•
Jul 10, 2024
4.0/5
4.0/5
I paid for a full service (B), MOT and replacement springs for my 2015 E-class which amounted to ~£1700 - as an added extra, I was told the car would be valeted, however there was dust on the dashboards and litter on the floor so it clearly wasn't looked at. After paying, what I feel is a lot for a decent service, the least that I expected was to follow-through on the valet service..? Also, when browsing the floor looking at new models for my fiancé, no sales rep came to check on us, despite us showing interest in one of the cars so we just left. The experience felt a bit cold
Verified User
•
Jul 9, 2024
5.0/5
5.0/5
Easy to deal w
Verified User
•
Jul 8, 2024
5.0/5
5.0/5
Thorough briefing before and after. Very good service. Confident, efficient and courteous staff.