I called to try to get my car sorted out a bit sooner as I needed to go. The staff turned things around very fast after my call. I wasn’t expecting my car to be valeted as well at no cost. It was a very nice surprise. Thank you.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Excellent customer service and support, nothing is too much trouble.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
From the moment I made the appointment to the reception staff on arrival it was perfect.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
We had a problem concerning an unexpected hospital appointment for my wife clashing with an arranged service. Toby made a big effort to rearrange the Service and MOT earlier in his schedule, in order that I should be able to get my wife (who has reduced mobility) to the hospital appointment. I described some recent problems with the car and these were checked carefully. Finally the car was beautifully cleaned inside and out and a taxis arranged to get me to and from the service centre.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Very helpful staff, kept us informed and Toby the Service Manager is a delight to deal with. Waiting is never a problem due to lovely coffee, TV and comfortable seating .
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
As usual, service as expected. Thanks.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Immediate attention on arrival. Work was carried out within estimated time.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
The car was collected and returned in a timely fashion and the driver David was very helpful and pleasant. He is a credit to your team so deserves a pay rise😁
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Friendly, quick and efficient software update while I waited
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I called to try to get my car sorted out a bit sooner as I needed to go. The staff turned things around very fast after my call. I wasn’t expecting my car to be valeted as well at no cost. It was a very nice surprise. Thank you.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Excellent customer service and support, nothing is too much trouble.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
From the moment I made the appointment to the reception staff on arrival it was perfect.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
We had a problem concerning an unexpected hospital appointment for my wife clashing with an arranged service. Toby made a big effort to rearrange the Service and MOT earlier in his schedule, in order that I should be able to get my wife (who has reduced mobility) to the hospital appointment. I described some recent problems with the car and these were checked carefully. Finally the car was beautifully cleaned inside and out and a taxis arranged to get me to and from the service centre.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Very helpful staff, kept us informed and Toby the Service Manager is a delight to deal with. Waiting is never a problem due to lovely coffee, TV and comfortable seating .
Verified User
•
Jun 17, 2024
4.0/5
4.0/5
As usual, service as expected. Thanks.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Immediate attention on arrival. Work was carried out within estimated time.
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
The car was collected and returned in a timely fashion and the driver David was very helpful and pleasant. He is a credit to your team so deserves a pay rise😁
Verified User
•
Jun 17, 2024
5.0/5
5.0/5
Friendly, quick and efficient software update while I waited