Excellent service from staff. Comfortable area to wait.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Did the service quickly while I waited and explained clearly what other work was needed and the cost
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Efficient, quality service. Did exactly what you said you would do.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
All staff polite, friendly and knowledgeable. Work completed within expected timeframe. Discussed service plan but due to my future plans it does not fit.
Verified User
•
Jun 9, 2024
5.0/5
5.0/5
Excellent very pleasant & helpful customer service…!
Verified User
•
Jun 8, 2024
5.0/5
5.0/5
I bought a car off of you guys which ended up having a couple issues which I was worried about, but then Josh from sales and Mike from after sales did all they could for me and I’m just so pleased everything. 10/10 for them both! They’ve very straight talkers which is what I want, I don’t want me to be sold the dream with a lie just straight facts and honesty. These guys are both a massive asset to Mercedes Shrewsbury! I have one complaint, Matt from sales needs to keep to the things he says small or big, I understand he needs to sell the dream but I do not want to be sold anything on false pretences. Good guy but I want straight talk. Highly recommend!
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
Good service, on time, and with a friendly atmosphere
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
You did your best - even cleaned my car outside and in what a wonder!
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
Very good, attended to us on time & answered my questions.
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
Excellent garage, always helpful and professional. Michael in the service department is brilliant to deal with a credit to yourselves.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service from staff. Comfortable area to wait.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Did the service quickly while I waited and explained clearly what other work was needed and the cost
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
Efficient, quality service. Did exactly what you said you would do.
Verified User
•
Jun 10, 2024
5.0/5
5.0/5
All staff polite, friendly and knowledgeable. Work completed within expected timeframe. Discussed service plan but due to my future plans it does not fit.
Verified User
•
Jun 9, 2024
5.0/5
5.0/5
Excellent very pleasant & helpful customer service…!
Verified User
•
Jun 8, 2024
5.0/5
5.0/5
I bought a car off of you guys which ended up having a couple issues which I was worried about, but then Josh from sales and Mike from after sales did all they could for me and I’m just so pleased everything. 10/10 for them both! They’ve very straight talkers which is what I want, I don’t want me to be sold the dream with a lie just straight facts and honesty. These guys are both a massive asset to Mercedes Shrewsbury! I have one complaint, Matt from sales needs to keep to the things he says small or big, I understand he needs to sell the dream but I do not want to be sold anything on false pretences. Good guy but I want straight talk. Highly recommend!
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
Good service, on time, and with a friendly atmosphere
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
You did your best - even cleaned my car outside and in what a wonder!
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
Very good, attended to us on time & answered my questions.
Verified User
•
Jun 7, 2024
5.0/5
5.0/5
Excellent garage, always helpful and professional. Michael in the service department is brilliant to deal with a credit to yourselves.