Liam Monk was extremely helpful and patient with us answering all of our questions and making sure that he gave us the best advice. We have decided to buy another defender because of the lanes where we live but it is not because Liam was not helpful- we couldn’t fault his help. A big Thank you to him from us
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Liam was very responsive to our enquiry, and had it not been for the distance to the MB outlet, we may well have completed the sale. As it was, we were able to secure our vehicle (with local pick-up) elsewhere.
Verified User
•
Feb 12, 2026
cust paid £500 deposit and has advised that he is no longer going to go through with the purchase. Jessie spoke with the customer on 01.02.26 and then on the 04.02.26 cust advised no purchase would be made.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Dealt with Harry who had been brilliant!
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Excellent service from Jake the sales advisor
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Excellent communication and support
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
Poor customer service, rude and ignorant
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Josh has been great and ever so helpful. Onward journey with Jesse also brilliant
Verified User
•
Feb 9, 2026
2.0/5
2.0/5
After looking at two cars I asked if the details of these cars could be emailed to me, but I received a generic these are all our cars email.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Liam Monk was extremely helpful and patient with us answering all of our questions and making sure that he gave us the best advice. We have decided to buy another defender because of the lanes where we live but it is not because Liam was not helpful- we couldn’t fault his help. A big Thank you to him from us
Verified User
•
Feb 13, 2026
4.0/5
4.0/5
Liam was very responsive to our enquiry, and had it not been for the distance to the MB outlet, we may well have completed the sale. As it was, we were able to secure our vehicle (with local pick-up) elsewhere.
Verified User
•
Feb 12, 2026
cust paid £500 deposit and has advised that he is no longer going to go through with the purchase. Jessie spoke with the customer on 01.02.26 and then on the 04.02.26 cust advised no purchase would be made.
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Dealt with Harry who had been brilliant!
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Excellent service from Jake the sales advisor
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Excellent communication and support
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
Poor customer service, rude and ignorant
Verified User
•
Feb 9, 2026
5.0/5
5.0/5
Josh has been great and ever so helpful. Onward journey with Jesse also brilliant
Verified User
•
Feb 9, 2026
2.0/5
2.0/5
After looking at two cars I asked if the details of these cars could be emailed to me, but I received a generic these are all our cars email.