The staff on site are very welcoming and friendly, the site is nice and clean and well laid out. The waiting area is exceptional especially the private working area. The choice of refreshments too is a excellent.
Verified User
•
Mar 15, 2024
5.0/5
5.0/5
The garage were great as usual, on time, clean and tidy. The text reminder sent to us the night before caused confusion as it confirmed a drop and go appointment (drop before 10am, pick up after 5pm) and we had booked the offered 1230pm waiting appointment. We did sort it out after a few phone calls but it didn’t add anything to the usual smooth system of booking.
Verified User
•
Mar 14, 2024
5.0/5
5.0/5
Excellent customer service and kept well informed
Verified User
•
Mar 14, 2024
5.0/5
5.0/5
All ran to time and given clear advice and feedback as the service and MOT were completed
Verified User
•
Mar 14, 2024
4.0/5
4.0/5
Very helpful and knowledgeable. Took time to explain details.
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
Matthew Watson called me to explain additional options available to me other than just returning my car as the agreement had come to an end. He was extremely helpful and accommodating and kept to all of the commitments he made. It was unfortunate that prior to this I had encountered a bad experience at my local branch which was ultimately the deciding factor in my not looking to part exchange my car
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
5 star excellent service
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
First class looked after me and the car very well. Thank you
Verified User
•
Mar 13, 2024
4.0/5
4.0/5
Staff good
Verified User
•
Mar 11, 2024
4.0/5
4.0/5
Polite and professional greeting and efficiently dealt with.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The staff on site are very welcoming and friendly, the site is nice and clean and well laid out. The waiting area is exceptional especially the private working area. The choice of refreshments too is a excellent.
Verified User
•
Mar 15, 2024
5.0/5
5.0/5
The garage were great as usual, on time, clean and tidy. The text reminder sent to us the night before caused confusion as it confirmed a drop and go appointment (drop before 10am, pick up after 5pm) and we had booked the offered 1230pm waiting appointment. We did sort it out after a few phone calls but it didn’t add anything to the usual smooth system of booking.
Verified User
•
Mar 14, 2024
5.0/5
5.0/5
Excellent customer service and kept well informed
Verified User
•
Mar 14, 2024
5.0/5
5.0/5
All ran to time and given clear advice and feedback as the service and MOT were completed
Verified User
•
Mar 14, 2024
4.0/5
4.0/5
Very helpful and knowledgeable. Took time to explain details.
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
Matthew Watson called me to explain additional options available to me other than just returning my car as the agreement had come to an end. He was extremely helpful and accommodating and kept to all of the commitments he made. It was unfortunate that prior to this I had encountered a bad experience at my local branch which was ultimately the deciding factor in my not looking to part exchange my car
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
5 star excellent service
Verified User
•
Mar 13, 2024
5.0/5
5.0/5
First class looked after me and the car very well. Thank you
Verified User
•
Mar 13, 2024
4.0/5
4.0/5
Staff good
Verified User
•
Mar 11, 2024
4.0/5
4.0/5
Polite and professional greeting and efficiently dealt with.