I have always been dealt with by respectful individuals no matter what I have gone to see them about, everyone is kind and courteous and if the person you need to see is temporarily unavailable every care is taken to make sure you are comfortable when waiting

Good level of communication and customer service

Always receive good service and excellent customer care.

Service was quick & made the experience feel special, even with a second hand car! It was in great condition & Barrie was super with dealing with any queries we had. Friendly service and overall great experience.

Pleased, but fault took longer than anticipated. It would have been better if someone had come to tell me sooner. But overall very pleased.

Barry was very professional and helpful.

As expected the service was good.and i was kept informed of progress on my car

Car picked up on time Kept informed throughout the day Explanation of prospective work very easy to follow Delivered back on tme

Would have been five stars Having booked in my E63 for a service B and with an running issue The service when well kept informed though out the procedure for the service be, but the running issue. Nobody would be able to help me as they said that the EUC might have been modified. So I felt let down as this is a specialist vehicle and just sent on my way have no idea to turn to now )-:

Disappointing that my booked courtesy car wasn’t available however the service was completed quickly and I was on my way within an hour this saved me having to return to collect the car so turned out positive and the coffee machine makes a fabulous cappuccino