Adrian was excellent as always - from start to finish, he has made the process incredibly easy despite the hundreds of questions I threw at him and going back and forth over the best options for me.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Good customer service by Marc Wood.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Matt had everything ready , just needed to sign one form . Loved the theatre of the unveiling and Matt gave a good overview of the controls etc on the car
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
All areas of customer service were excellent. One thing I would like to be offered, as I am on a monthly plan, is if the service plus any extras (for example a new tyre) exceed the plan I would like the option to settle this amount, rather than at the end of the plan to be hit with several hundred pounds that are outstanding, as happened to me last time I changed my Mercedes.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Geoff Wright is a fabulous salesman this is the second Mercedes I’ve purchased off him in less than 3 years. Warm , Friendly, relaxed and extremely knowledgable about his product
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Polite, friendly service staff
Verified User
•
Nov 1, 2023
4.0/5
4.0/5
Had my Mercedes in for service and MOT all seemed okay. Then went into Limp mode few weeks later. I'm not saying this is down to them, just making a point. But everything great car is fixed and running well
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Barrie was brilliant from start to finish. A true credit to Mercedes Benz
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Adrian was excellent as always - from start to finish, he has made the process incredibly easy despite the hundreds of questions I threw at him and going back and forth over the best options for me.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Good customer service by Marc Wood.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Matt had everything ready , just needed to sign one form . Loved the theatre of the unveiling and Matt gave a good overview of the controls etc on the car
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
All areas of customer service were excellent. One thing I would like to be offered, as I am on a monthly plan, is if the service plus any extras (for example a new tyre) exceed the plan I would like the option to settle this amount, rather than at the end of the plan to be hit with several hundred pounds that are outstanding, as happened to me last time I changed my Mercedes.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Geoff Wright is a fabulous salesman this is the second Mercedes I’ve purchased off him in less than 3 years. Warm , Friendly, relaxed and extremely knowledgable about his product
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Polite, friendly service staff
Verified User
•
Nov 1, 2023
4.0/5
4.0/5
Had my Mercedes in for service and MOT all seemed okay. Then went into Limp mode few weeks later. I'm not saying this is down to them, just making a point. But everything great car is fixed and running well
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Barrie was brilliant from start to finish. A true credit to Mercedes Benz