Mercedes-Benz of Shrewsbury
4.9/5
4.9 /5
2,260 Verified Reviews
Vanguard Way, Battlefield Enterprise Park, Shrewsbury, Shrewsbury, SY1 3TG, GB
01743 441191
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
2,260 Verified Reviews
5.0/5
5.0 /5
Fast, efficient and polite service: car collected on-time, driver was very friendly and polite, fault diagnosed and repaired quickly, and car returned rapidly later the same day; again, the driver was very polite, professional and friendly. Well done!

5.0/5
5.0 /5
Stafford Branch let us down badly over the preparation of our A180se Purchase. Tyres all round were 5lbs under inflated ,sorted by us, with a dreadful tailgate lock rattle that you { Shrewsbury Branch } were able to sort for us. We however were not best pleased to waste the whole day 9-30 to 5pm in town & buying lunches. I have complained to Stafford but no explanation for their poor preperation as your remedial work will testify.{ Rattle cured by your excellent team, Many Thanks.

5.0/5
5.0 /5
It was an was process, helpful staff,

4.0/5
4.0 /5
Very good on the servicing side but the estimate of 2 1/2 hours wait took in fact 3 1/2 hours!I was a bit disappointed over this in view of the usually very excellent support I have received over 25 years!

5.0/5
5.0 /5
Excellent service. There were some issues (paintwork repair not fully completed and found a fault internally but the paintwork was sorted swiftly and the fault is being looked at)

5.0/5
5.0 /5
Clean and well maintained premises, friendly staff, (reception and sales staff).

5.0/5
5.0 /5
Good service

5.0/5
5.0 /5
Good communication. Collect & return is extremely useful to us. Dave Davies who collected & returned our car was wonderful - as usual.

5.0/5
5.0 /5
good service

Verified User
Oct 16, 2023
5.0/5
5.0 /5
the hand over was very good explanation of the controls