Very pleased with the service especially from Mr Michael Davies who was very helpful in explaining the problem with my car and how best to resolve it.
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
The receptionist dealt with me in a polite and timely manner. Geoff Hughes was understanding, knowledgeable and gave us the time we required.
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
Brilliant service
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Booked into service within 3 days and kept informed through out the inspection and advised on timeframe and job description.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Very pleased nice touch with the flower's
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Because the service was done according to schedule with polite and courteous staff
Verified User
•
Oct 9, 2023
4.0/5
4.0/5
Addressed the service need as well as the two issues I reported to the Service Manager. The Manager, Trevor Organ then showed great flexibility in working around my availability when the issues required new parts. I would have given 5 stars if not for the brusque initial conversation where I felt I was not given the opp to share my car concerns. In addition, as I had called out an engineer for one of the faults via MercedesMe, I was surprised this was not shared with the Service Team having explicitly requested this.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Louis Gale,the salesman was very efficient,friendly and knowledgeable and made the handover a very pleasant and enjoyable experience.The whole garage was very friendly,the I think Sales Manager,Dale came and thanked me and checked I was being looked after.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Staff were very friendly and helpful, easy process to drop off car for its service and mot and was kept informedService was excellent
Verified User
•
Oct 7, 2023
5.0/5
5.0/5
Communication and Service were fantastic from our first enquiry to collection of our used car.Cant recommended enough.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very pleased with the service especially from Mr Michael Davies who was very helpful in explaining the problem with my car and how best to resolve it.
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
The receptionist dealt with me in a polite and timely manner. Geoff Hughes was understanding, knowledgeable and gave us the time we required.
Verified User
•
Oct 11, 2023
5.0/5
5.0/5
Brilliant service
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Booked into service within 3 days and kept informed through out the inspection and advised on timeframe and job description.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Very pleased nice touch with the flower's
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Because the service was done according to schedule with polite and courteous staff
Verified User
•
Oct 9, 2023
4.0/5
4.0/5
Addressed the service need as well as the two issues I reported to the Service Manager. The Manager, Trevor Organ then showed great flexibility in working around my availability when the issues required new parts. I would have given 5 stars if not for the brusque initial conversation where I felt I was not given the opp to share my car concerns. In addition, as I had called out an engineer for one of the faults via MercedesMe, I was surprised this was not shared with the Service Team having explicitly requested this.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Louis Gale,the salesman was very efficient,friendly and knowledgeable and made the handover a very pleasant and enjoyable experience.The whole garage was very friendly,the I think Sales Manager,Dale came and thanked me and checked I was being looked after.
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Staff were very friendly and helpful, easy process to drop off car for its service and mot and was kept informedService was excellent
Verified User
•
Oct 7, 2023
5.0/5
5.0/5
Communication and Service were fantastic from our first enquiry to collection of our used car.Cant recommended enough.