Difficulty getting an appointment that wasn't 3 weeks in advance
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Service carried out efficiently with minimum of fuss. Staff provided overview of the service and length of time it would take. They also explained the results of the service.
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
First class handover Nic is very knowledgeable and puts things over in a very easy to understand way.
Verified User
•
Oct 2, 2023
4.0/5
4.0/5
The servicing by Mercedes Shrewsbury is well done and efficient. The booking system - whereby a call centre has been put between the customer and the Mercedes Shrewsbury - is very frustrating as the call centre has to call Shrewsbury etc. Please cut out the call centre!
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Allways made welcome .and was told to help my self to a drink while waiting 4 my car
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Excellent customer service by Louis
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Everything was explained in a simple way easy to understand
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Excellent service and very prompt and helpful. Top company.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Difficulty getting an appointment that wasn't 3 weeks in advance
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Service carried out efficiently with minimum of fuss. Staff provided overview of the service and length of time it would take. They also explained the results of the service.
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
First class handover Nic is very knowledgeable and puts things over in a very easy to understand way.
Verified User
•
Oct 2, 2023
4.0/5
4.0/5
The servicing by Mercedes Shrewsbury is well done and efficient. The booking system - whereby a call centre has been put between the customer and the Mercedes Shrewsbury - is very frustrating as the call centre has to call Shrewsbury etc. Please cut out the call centre!
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Allways made welcome .and was told to help my self to a drink while waiting 4 my car
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Excellent customer service by Louis
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Everything was explained in a simple way easy to understand
Verified User
•
Oct 2, 2023
5.0/5
5.0/5
Excellent service and very prompt and helpful. Top company.