My request for the rear wiper arm to be replaced was reported as 'new wiper blade' thus the replacement arm was not in stock when the vehicle arrived and was not replaced. I was not able to leave the car for another day and thus had to get it done elsewhere - at a tenth of the cost, I might add.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Matt was great. Kept me informed throughout and achieved my target date of 28th April for delivery of the car. Really nice guy.
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
Excellent follow-up and service from Geoff Wright who won my business by keeping me advised of new offers and other changes. I cancelled an order with another car manufacturer in order to purchase a Mercedes.
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
Excellent customer service, timely, professional, informative and to estimate - what more could anyone ask?
Verified User
•
Apr 26, 2023
5.0/5
5.0/5
Matt Lockley and his service team, Trevor, Richard and others are all excellent.
Verified User
•
Apr 26, 2023
5.0/5
5.0/5
I find the staff very friendly and very helpful.
Verified User
•
Apr 25, 2023
5.0/5
5.0/5
My bank is TSB and I found it impossible to pay by debit card.In future I suggest customers like myself should be recommended to pay by Bank transfer.
Verified User
•
Apr 25, 2023
5.0/5
5.0/5
The Shrewsbury branch gives very high standards of service.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
My request for the rear wiper arm to be replaced was reported as 'new wiper blade' thus the replacement arm was not in stock when the vehicle arrived and was not replaced. I was not able to leave the car for another day and thus had to get it done elsewhere - at a tenth of the cost, I might add.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Matt was great. Kept me informed throughout and achieved my target date of 28th April for delivery of the car. Really nice guy.
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
Excellent follow-up and service from Geoff Wright who won my business by keeping me advised of new offers and other changes. I cancelled an order with another car manufacturer in order to purchase a Mercedes.
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
Excellent customer service, timely, professional, informative and to estimate - what more could anyone ask?
Verified User
•
Apr 26, 2023
5.0/5
5.0/5
Matt Lockley and his service team, Trevor, Richard and others are all excellent.
Verified User
•
Apr 26, 2023
5.0/5
5.0/5
I find the staff very friendly and very helpful.
Verified User
•
Apr 25, 2023
5.0/5
5.0/5
My bank is TSB and I found it impossible to pay by debit card.In future I suggest customers like myself should be recommended to pay by Bank transfer.
Verified User
•
Apr 25, 2023
5.0/5
5.0/5
The Shrewsbury branch gives very high standards of service.