Mercedes-Benz of Stafford
4.6/5
4.6 /5
1,048 Verified Reviews
Derby St, Derby Street, Stafford, Stafford, ST16 2DT, GB
01785 220660
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,048 Verified Reviews
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5.0/5
5.0 /5
Extremely professional from the welcome on entering the reception to the MOT to the exitVery satisfied with the service
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5.0/5
5.0 /5
The gentleman who dealt with my vehicle , did not catch his name , very welcoming , friendly and polite . Told him needed my vehicle early and he said that was no problem , great service .
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5.0/5
5.0 /5
Easy drop off. Telephoned when work was completed
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5.0/5
5.0 /5
Presentation of the Car was excellent and Oliver was very helpful and explainedall the ins and outs of the controls etc clearly to us.
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4.0/5
4.0 /5
Courteous and helpful - professional and efficient
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5.0/5
5.0 /5
Seamless with good communication and excellent customer care
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5.0/5
5.0 /5
Very good customer service
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4.0/5
4.0 /5
Service B was completed in around 2 hours including rear brake pads replaced.Overall happy with the service and Becky that looked after my vehicle.Only criticism was with the courtesy car which wasn't as clean as my vehicle that had gone in for its service. Old receipts in centre console, McDonalds straw wrapper in door pocket and dusty dashboard.
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4.0/5
4.0 /5
Always been a good service just a pity they no longer do loan cars but apart from that brilliant customer service
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5.0/5
5.0 /5
The introduction of our new vehicle was comprehensive and well detailed putting us at ease and ensuring we had the knowledge to safely drive away. Josh was great at covering all things important to our needs.