Presentation of the Car was excellent and Oliver was very helpful and explainedall the ins and outs of the controls etc clearly to us.
Verified User
•
Aug 22, 2024
4.0/5
4.0/5
Courteous and helpful - professional and efficient
Verified User
•
Aug 22, 2024
5.0/5
5.0/5
Seamless with good communication and excellent customer care
Verified User
•
Aug 21, 2024
5.0/5
5.0/5
Very good customer service
Verified User
•
Aug 21, 2024
4.0/5
4.0/5
Service B was completed in around 2 hours including rear brake pads replaced.Overall happy with the service and Becky that looked after my vehicle.Only criticism was with the courtesy car which wasn't as clean as my vehicle that had gone in for its service. Old receipts in centre console, McDonalds straw wrapper in door pocket and dusty dashboard.
Verified User
•
Aug 21, 2024
4.0/5
4.0/5
Always been a good service just a pity they no longer do loan cars but apart from that brilliant customer service
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
The introduction of our new vehicle was comprehensive and well detailed putting us at ease and ensuring we had the knowledge to safely drive away. Josh was great at covering all things important to our needs.
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
The staff that meet and great you are just Devine, so friendly, chatty, always with a smile on their faces and happy to help with all questions, queries and everything in between, Bev was just simply what good customer arrives is all about! Thank you MB of Stafford! You guys all rock!!
Verified User
•
Aug 19, 2024
4.0/5
4.0/5
Collection, service and return of vehicle was excellent.However, for the second time i did not get the video pre-service check from the garage.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Presentation of the Car was excellent and Oliver was very helpful and explainedall the ins and outs of the controls etc clearly to us.
Verified User
•
Aug 22, 2024
4.0/5
4.0/5
Courteous and helpful - professional and efficient
Verified User
•
Aug 22, 2024
5.0/5
5.0/5
Seamless with good communication and excellent customer care
Verified User
•
Aug 21, 2024
5.0/5
5.0/5
Very good customer service
Verified User
•
Aug 21, 2024
4.0/5
4.0/5
Service B was completed in around 2 hours including rear brake pads replaced.Overall happy with the service and Becky that looked after my vehicle.Only criticism was with the courtesy car which wasn't as clean as my vehicle that had gone in for its service. Old receipts in centre console, McDonalds straw wrapper in door pocket and dusty dashboard.
Verified User
•
Aug 21, 2024
4.0/5
4.0/5
Always been a good service just a pity they no longer do loan cars but apart from that brilliant customer service
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
The introduction of our new vehicle was comprehensive and well detailed putting us at ease and ensuring we had the knowledge to safely drive away. Josh was great at covering all things important to our needs.
Verified User
•
Aug 19, 2024
5.0/5
5.0/5
The staff that meet and great you are just Devine, so friendly, chatty, always with a smile on their faces and happy to help with all questions, queries and everything in between, Bev was just simply what good customer arrives is all about! Thank you MB of Stafford! You guys all rock!!
Verified User
•
Aug 19, 2024
4.0/5
4.0/5
Collection, service and return of vehicle was excellent.However, for the second time i did not get the video pre-service check from the garage.