Having had a bad experience with another branch for several reasons (matters of which still remain unacknowledged to this day), I hadn't had a great impression so far. However I needed to take my car in for a repair under warranty. Whilst I was inside the branch I witnessed someone drive into my parked vehicle, which I later discovered was a sandwich delivery person. The team were helpful and responsive given I was holding my baby and when I went to speak to her she had driven off. This is an insurance/police matter but I was really pleased to receive my car having been washed/valeted and an attempt to buffer our the damage to the front bumper. It definitely took the edge off a bad morning, so thank you.
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Problem with my “Deffective ESP and ASB” warning was resolved by reprogramming the car’s computer in a quick and efficient manner. The car was also valeted. Thank you Mercedes Stafford👍
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Greeted on a arrival by a professional receptionist. I was kept up to date on progress of service and MOT.
Verified User
•
Jun 27, 2024
5.0/5
5.0/5
I was given a very personalised hand over by Steve WooleyI must commend Steve in all aspects of the purchasing process.
Verified User
•
Jun 27, 2024
5.0/5
5.0/5
Excellent staff, polite and efficient
Verified User
•
Jun 26, 2024
5.0/5
5.0/5
Pleased with the service given
Verified User
•
Jun 26, 2024
5.0/5
5.0/5
I have been dealing with the garage since 1996 and the services have always been carried out to a high standard. No difference this time.
Verified User
•
Jun 25, 2024
5.0/5
5.0/5
JoshCould not have been more helpful clear and concise excellent service
Verified User
•
Jun 25, 2024
4.0/5
4.0/5
All members of staff were helpful and courteous.The outcome was very satisfactory.I did not give 5-stars because perfection is hard archive!Colin Jones
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Having had a bad experience with another branch for several reasons (matters of which still remain unacknowledged to this day), I hadn't had a great impression so far. However I needed to take my car in for a repair under warranty. Whilst I was inside the branch I witnessed someone drive into my parked vehicle, which I later discovered was a sandwich delivery person. The team were helpful and responsive given I was holding my baby and when I went to speak to her she had driven off. This is an insurance/police matter but I was really pleased to receive my car having been washed/valeted and an attempt to buffer our the damage to the front bumper. It definitely took the edge off a bad morning, so thank you.
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Problem with my “Deffective ESP and ASB” warning was resolved by reprogramming the car’s computer in a quick and efficient manner. The car was also valeted. Thank you Mercedes Stafford👍
Verified User
•
Jun 28, 2024
5.0/5
5.0/5
Greeted on a arrival by a professional receptionist. I was kept up to date on progress of service and MOT.
Verified User
•
Jun 27, 2024
5.0/5
5.0/5
I was given a very personalised hand over by Steve WooleyI must commend Steve in all aspects of the purchasing process.
Verified User
•
Jun 27, 2024
5.0/5
5.0/5
Excellent staff, polite and efficient
Verified User
•
Jun 26, 2024
5.0/5
5.0/5
Pleased with the service given
Verified User
•
Jun 26, 2024
5.0/5
5.0/5
I have been dealing with the garage since 1996 and the services have always been carried out to a high standard. No difference this time.
Verified User
•
Jun 25, 2024
5.0/5
5.0/5
JoshCould not have been more helpful clear and concise excellent service
Verified User
•
Jun 25, 2024
4.0/5
4.0/5
All members of staff were helpful and courteous.The outcome was very satisfactory.I did not give 5-stars because perfection is hard archive!Colin Jones