The staff were great. I knew what was going on and how much it was going to cost. The car was brought back having been cleaned, earlier than expected. So all things considered everything was done well
Verified User
•
Apr 11, 2024
5.0/5
5.0/5
Friendly staff, nice weather, good vibes, great latte, better biscoff
Verified User
•
Apr 10, 2024
4.0/5
4.0/5
Having spent £1,450 with you it would have been a nice gesture if the car had been cleaned on completion of the very expensive work that had been carried out.Communication could be better. Progress reports not given during 2 weeks the car was with you. Somewhat disappointed in the overall performance. The experience could have been so much better.
Verified User
•
Apr 10, 2024
5.0/5
5.0/5
My first visit to Mercedes Stafford, very impressed. From the welcome to the car hand back, couldn't be faulted.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
prompt and very professionalgood experiencenever a problem
Verified User
•
Apr 5, 2024
5.0/5
5.0/5
Great communication and professionalism
Verified User
•
Apr 4, 2024
5.0/5
5.0/5
Excellent all round experience, from enquiring, reserving the vehicle and ultimately purchasing
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
There was a few hiccups on the day but the problems where dealt with and handled really well enabling me to return home safely and collect the car the next day.
Verified User
•
Apr 1, 2024
4.0/5
4.0/5
Only thing I'm disappointed with is I didn't any kind of update through the day to say when it'll be completed or no phone call or email etc to go over any issues or anything that needs changing.Other than that I think everything else went well.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Great customer service received. Very friendly and efficient.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The staff were great. I knew what was going on and how much it was going to cost. The car was brought back having been cleaned, earlier than expected. So all things considered everything was done well
Verified User
•
Apr 11, 2024
5.0/5
5.0/5
Friendly staff, nice weather, good vibes, great latte, better biscoff
Verified User
•
Apr 10, 2024
4.0/5
4.0/5
Having spent £1,450 with you it would have been a nice gesture if the car had been cleaned on completion of the very expensive work that had been carried out.Communication could be better. Progress reports not given during 2 weeks the car was with you. Somewhat disappointed in the overall performance. The experience could have been so much better.
Verified User
•
Apr 10, 2024
5.0/5
5.0/5
My first visit to Mercedes Stafford, very impressed. From the welcome to the car hand back, couldn't be faulted.
Verified User
•
Apr 8, 2024
5.0/5
5.0/5
prompt and very professionalgood experiencenever a problem
Verified User
•
Apr 5, 2024
5.0/5
5.0/5
Great communication and professionalism
Verified User
•
Apr 4, 2024
5.0/5
5.0/5
Excellent all round experience, from enquiring, reserving the vehicle and ultimately purchasing
Verified User
•
Apr 2, 2024
5.0/5
5.0/5
There was a few hiccups on the day but the problems where dealt with and handled really well enabling me to return home safely and collect the car the next day.
Verified User
•
Apr 1, 2024
4.0/5
4.0/5
Only thing I'm disappointed with is I didn't any kind of update through the day to say when it'll be completed or no phone call or email etc to go over any issues or anything that needs changing.Other than that I think everything else went well.
Verified User
•
Apr 1, 2024
5.0/5
5.0/5
Great customer service received. Very friendly and efficient.