Quick to respond to initial enquiry & team (Steve Woolley) helpful as always
Verified User
•
Nov 20, 2023
5.0/5
5.0/5
The support in dealing with Arnold Clark was so valuable and reduced the stress of the situation.
Verified User
•
Nov 20, 2023
5.0/5
5.0/5
An excellent care throughout.
Verified User
•
Nov 19, 2023
5.0/5
5.0/5
They are always there to make the whole experience enjoyable
Verified User
•
Nov 17, 2023
5.0/5
5.0/5
I have already completed a survey by text from Mercedes. I was complimentary about the way Bev sorted out my pick-up time and organised my next visit in a few days time for the recall work to be carried out.These comments will have to suffice thank you.
Verified User
•
Nov 16, 2023
4.0/5
4.0/5
It would have been 5 stars if we had been kept informed while waiting. Eventually we saw the car outside and had to ask for someone to get the keys. It took 4 hours for the service which is longer than expected while waiting.
Verified User
•
Nov 16, 2023
5.0/5
5.0/5
Excellent customer service from Becky. Thanks very much
Verified User
•
Nov 16, 2023
5.0/5
5.0/5
Very helpful staff, felt like they wanted to ensure they did what I needed. Thanks
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Quick to respond to initial enquiry & team (Steve Woolley) helpful as always
Verified User
•
Nov 20, 2023
5.0/5
5.0/5
The support in dealing with Arnold Clark was so valuable and reduced the stress of the situation.
Verified User
•
Nov 20, 2023
5.0/5
5.0/5
An excellent care throughout.
Verified User
•
Nov 19, 2023
5.0/5
5.0/5
They are always there to make the whole experience enjoyable
Verified User
•
Nov 17, 2023
5.0/5
5.0/5
I have already completed a survey by text from Mercedes. I was complimentary about the way Bev sorted out my pick-up time and organised my next visit in a few days time for the recall work to be carried out.These comments will have to suffice thank you.
Verified User
•
Nov 16, 2023
4.0/5
4.0/5
It would have been 5 stars if we had been kept informed while waiting. Eventually we saw the car outside and had to ask for someone to get the keys. It took 4 hours for the service which is longer than expected while waiting.
Verified User
•
Nov 16, 2023
5.0/5
5.0/5
Excellent customer service from Becky. Thanks very much
Verified User
•
Nov 16, 2023
5.0/5
5.0/5
Very helpful staff, felt like they wanted to ensure they did what I needed. Thanks