Excellent customer service from start to finish.informed all the way as to what was being done…well done guys
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Efficient & fabulous customer service!
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
First class service open early as well
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Service team excellent, ignored by sales person who sold me my SL400 just 8 weeks earlier. Given the dealership were trying to sell the car for a couple of months, and I had made a complaint about not being contacted after I had left my name with him, I"d be very surprised if he didn"t recognise me. I had my Audi serviced recently and the sales person there tapped me on the shoulder and asked how I was finding the car (he'd sold it to me 4 months previuos). Similar scenario with all the Audis I have had in the past across three dealerships.
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Would liked the inside cleaned too
Verified User
•
Oct 5, 2023
5.0/5
5.0/5
Everything as planned and expected. Very friendly and knowledgeable staff
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Excellent as always.
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Service department fixed the problem with the wipers. Giving full marks is danagerous as it causes the company to get complacent and rest on their laurels.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Good sales team
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
The gentleman from Lookers Chris arrived in good time to pickup my car then taking same to Stafford, he was very polite and helpful.The same applied when he returned my vehicle l was very pleased and satisfied with the service.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent customer service from start to finish.informed all the way as to what was being done…well done guys
Verified User
•
Oct 9, 2023
5.0/5
5.0/5
Efficient & fabulous customer service!
Verified User
•
Oct 6, 2023
5.0/5
5.0/5
First class service open early as well
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Service team excellent, ignored by sales person who sold me my SL400 just 8 weeks earlier. Given the dealership were trying to sell the car for a couple of months, and I had made a complaint about not being contacted after I had left my name with him, I"d be very surprised if he didn"t recognise me. I had my Audi serviced recently and the sales person there tapped me on the shoulder and asked how I was finding the car (he'd sold it to me 4 months previuos). Similar scenario with all the Audis I have had in the past across three dealerships.
Verified User
•
Oct 5, 2023
4.0/5
4.0/5
Would liked the inside cleaned too
Verified User
•
Oct 5, 2023
5.0/5
5.0/5
Everything as planned and expected. Very friendly and knowledgeable staff
Verified User
•
Oct 4, 2023
5.0/5
5.0/5
Excellent as always.
Verified User
•
Oct 4, 2023
4.0/5
4.0/5
Service department fixed the problem with the wipers. Giving full marks is danagerous as it causes the company to get complacent and rest on their laurels.
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
Good sales team
Verified User
•
Oct 3, 2023
5.0/5
5.0/5
The gentleman from Lookers Chris arrived in good time to pickup my car then taking same to Stafford, he was very polite and helpful.The same applied when he returned my vehicle l was very pleased and satisfied with the service.