My only issue was that the bonnet release handle was hanging down, I forgot to mention it on the day. This issue was not fixed or at the very least highlighted. As a disabled customer I will have to return the vehicle to get this sorted as I'm unable to do this myself. Otherwise no complaints at all
Verified User
•
May 2, 2023
5.0/5
5.0/5
The usual excellent servicethe work on my car was described to me in way that I understood and the provision of courtesy card was very usefulThe work was finished in time my thanks to all
Verified User
•
May 1, 2023
5.0/5
5.0/5
Very polite booking staff.Quick efficient workshop.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Steven Wooley was exceptionally professional and helpful. Nothing was too much trouble for him. Would definitely look to use the branch again in future.
Verified User
•
Apr 29, 2023
4.0/5
4.0/5
Waited all day for phone call to say service and MOT completed, decided to walk down and wait, to see the car finished and ready for collection.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Many thanks for changing my wheels
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
I was not offered a Service Plan because I already have one.The experience was good. Thank you.
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
I will certainly consider using them next year for my next service
Verified User
•
Apr 25, 2023
4.0/5
4.0/5
We were told when we booked the car in for a service that the car would also be fully cleaned. Whilst the external was cleaned the internal wasn’t which was disappointing as I would expect this from such an executive brand
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Had a great experience. Very friendly and helpful keep up the great work your doing
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
My only issue was that the bonnet release handle was hanging down, I forgot to mention it on the day. This issue was not fixed or at the very least highlighted. As a disabled customer I will have to return the vehicle to get this sorted as I'm unable to do this myself. Otherwise no complaints at all
Verified User
•
May 2, 2023
5.0/5
5.0/5
The usual excellent servicethe work on my car was described to me in way that I understood and the provision of courtesy card was very usefulThe work was finished in time my thanks to all
Verified User
•
May 1, 2023
5.0/5
5.0/5
Very polite booking staff.Quick efficient workshop.
Verified User
•
May 1, 2023
5.0/5
5.0/5
Steven Wooley was exceptionally professional and helpful. Nothing was too much trouble for him. Would definitely look to use the branch again in future.
Verified User
•
Apr 29, 2023
4.0/5
4.0/5
Waited all day for phone call to say service and MOT completed, decided to walk down and wait, to see the car finished and ready for collection.
Verified User
•
Apr 28, 2023
5.0/5
5.0/5
Many thanks for changing my wheels
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
I was not offered a Service Plan because I already have one.The experience was good. Thank you.
Verified User
•
Apr 27, 2023
5.0/5
5.0/5
I will certainly consider using them next year for my next service
Verified User
•
Apr 25, 2023
4.0/5
4.0/5
We were told when we booked the car in for a service that the car would also be fully cleaned. Whilst the external was cleaned the internal wasn’t which was disappointing as I would expect this from such an executive brand
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Had a great experience. Very friendly and helpful keep up the great work your doing