Would like to know about your service plans you offer for my vehicle
Verified User
•
Feb 10, 2023
5.0/5
5.0/5
Lovely helpful staff
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
The only negative element of the experience was having to chase up the refund of the £99 deposit and the payment to my previous finance company.
Verified User
•
Feb 7, 2023
4.0/5
4.0/5
I am a satisfied customer, have had few reasons to complain about your service or your staff during the 12 years I have owned this vehicle. Your decision to remove the provision of a free vehicle is my one complaint as it has caused me considerable inconvenience when service or repairs are required(possibly twice a year). thank you.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
no
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Excellent service and attention from Adam your technician who went the extra mile to sort out the steering issue for me ,well done
Verified User
•
Feb 3, 2023
5.0/5
5.0/5
Very friendly receptionist, service team delightful. Can't fault them.
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
I have had car service with yourselves since I purchased it . I have submitted this survey for one reason! The polite and professional way the lovely lady in the service dept delt with it and when I was unsure of certain issues she went out of her way to find me answers to my queries! Mercedes is a quality brand and your employee certainly lived up to that .apologies I can't remember her name but I'm sure youl be able to find it and pass on my comments. Regards Alan johnston
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Would like to know about your service plans you offer for my vehicle
Verified User
•
Feb 10, 2023
5.0/5
5.0/5
Lovely helpful staff
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
The only negative element of the experience was having to chase up the refund of the £99 deposit and the payment to my previous finance company.
Verified User
•
Feb 7, 2023
4.0/5
4.0/5
I am a satisfied customer, have had few reasons to complain about your service or your staff during the 12 years I have owned this vehicle. Your decision to remove the provision of a free vehicle is my one complaint as it has caused me considerable inconvenience when service or repairs are required(possibly twice a year). thank you.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
no
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Excellent service and attention from Adam your technician who went the extra mile to sort out the steering issue for me ,well done
Verified User
•
Feb 3, 2023
5.0/5
5.0/5
Very friendly receptionist, service team delightful. Can't fault them.
Verified User
•
Feb 2, 2023
5.0/5
5.0/5
I have had car service with yourselves since I purchased it . I have submitted this survey for one reason! The polite and professional way the lovely lady in the service dept delt with it and when I was unsure of certain issues she went out of her way to find me answers to my queries! Mercedes is a quality brand and your employee certainly lived up to that .apologies I can't remember her name but I'm sure youl be able to find it and pass on my comments. Regards Alan johnston