I had to ring to say that in the listing of the work carried out , it stated that two new tyres had been fitted to the rear wheels where they had actually been fitted to the front wheels as requested. I asked for the paperwork to be adjusted and sent to me, which we have yet to receive.
Verified User
•
Jan 26, 2023
5.0/5
5.0/5
Excellent service as always at Stafford.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Great professional service offered by Mr Kostuch who was extremely helpful.
Verified User
•
Jan 24, 2023
4.0/5
4.0/5
I don't like the Lookers centralised service booking line. I would rather speak to the location I go to directly when booking.
Verified User
•
Jan 24, 2023
4.0/5
4.0/5
All OK
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
I still do not know why 2 batteries fitted at new and at last serve had become “dead “ and had to be changed. I am worried that this will happen again !Also when I asked about Particulate filter working as it should I was told it was 300% full.I would have thought if it was full then it would be 100% full ! As it keeps burning at intervals I still do not understand why this should be the case, even with the small annual mileage.
Verified User
•
Jan 20, 2023
4.0/5
4.0/5
Both Amber and Michelle were polite and helpful. A pleasure to deal with, after having previously dealt with your competitor in Tamworth which was dreadful!
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
Staff at the dealership were polite, courteous and very personable. Would highly recommend.
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
The team was excellent couldn’t be happier with the service I received.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I had to ring to say that in the listing of the work carried out , it stated that two new tyres had been fitted to the rear wheels where they had actually been fitted to the front wheels as requested. I asked for the paperwork to be adjusted and sent to me, which we have yet to receive.
Verified User
•
Jan 26, 2023
5.0/5
5.0/5
Excellent service as always at Stafford.
Verified User
•
Jan 25, 2023
5.0/5
5.0/5
Great professional service offered by Mr Kostuch who was extremely helpful.
Verified User
•
Jan 24, 2023
4.0/5
4.0/5
I don't like the Lookers centralised service booking line. I would rather speak to the location I go to directly when booking.
Verified User
•
Jan 24, 2023
4.0/5
4.0/5
All OK
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
I still do not know why 2 batteries fitted at new and at last serve had become “dead “ and had to be changed. I am worried that this will happen again !Also when I asked about Particulate filter working as it should I was told it was 300% full.I would have thought if it was full then it would be 100% full ! As it keeps burning at intervals I still do not understand why this should be the case, even with the small annual mileage.
Verified User
•
Jan 20, 2023
4.0/5
4.0/5
Both Amber and Michelle were polite and helpful. A pleasure to deal with, after having previously dealt with your competitor in Tamworth which was dreadful!
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
Staff at the dealership were polite, courteous and very personable. Would highly recommend.
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
The team was excellent couldn’t be happier with the service I received.