Can I just say, your Service Manager, Mr Steve Tester, performed an exceptional service. He immediately realised the importance of my vehicle being off the road. Subsequently ordered 2 x Nox sensors needed by priority order and fitted them as soon as was humanly possible. This speed and efficiency has kept my vehicle on the road which is a vital and essential element to my business.Please pass on my sincere thanks to him and his team again. Top service thank you
Verified User
•
Jan 5, 2023
5.0/5
5.0/5
All good ,went in to make an appointment to have a battery fitted and Amber the girl from service said we can do it now while you have a coffee and that’s what happened,great.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Deanna was very professional. We agreed a deal. I then had second thoughts. I’m hoping to sell my car privately and approach with a cash offer. If the vehicle is still available of course
Verified User
•
Dec 28, 2022
5.0/5
5.0/5
I thought my car was covered by the service plan until I went to collect my car and was presented with the service bill. I was told my service plan had expired. Maybe this iserror on my part and should have checked before booking. I don't see the fault being at the dealership it was serviced at. Contact from Mercedes to check if I want to continue with my service plan would have been welcome.Last year I took out extended warranty which in its self says I will still have the car which still needs servicing.Regards
Verified User
•
Dec 27, 2022
5.0/5
5.0/5
Good service very good courtesy car
Verified User
•
Dec 25, 2022
5.0/5
5.0/5
Fast & efficient good communication very pleasant easy to talk to staff
Verified User
•
Dec 23, 2022
5.0/5
5.0/5
Great service cant thank the Stafford team enough😀
Verified User
•
Dec 22, 2022
5.0/5
5.0/5
Everyone I had contact with was most helpful and friendly, thankyou.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Can I just say, your Service Manager, Mr Steve Tester, performed an exceptional service. He immediately realised the importance of my vehicle being off the road. Subsequently ordered 2 x Nox sensors needed by priority order and fitted them as soon as was humanly possible. This speed and efficiency has kept my vehicle on the road which is a vital and essential element to my business.Please pass on my sincere thanks to him and his team again. Top service thank you
Verified User
•
Jan 5, 2023
5.0/5
5.0/5
All good ,went in to make an appointment to have a battery fitted and Amber the girl from service said we can do it now while you have a coffee and that’s what happened,great.
Verified User
•
Jan 2, 2023
5.0/5
5.0/5
Deanna was very professional. We agreed a deal. I then had second thoughts. I’m hoping to sell my car privately and approach with a cash offer. If the vehicle is still available of course
Verified User
•
Dec 28, 2022
5.0/5
5.0/5
I thought my car was covered by the service plan until I went to collect my car and was presented with the service bill. I was told my service plan had expired. Maybe this iserror on my part and should have checked before booking. I don't see the fault being at the dealership it was serviced at. Contact from Mercedes to check if I want to continue with my service plan would have been welcome.Last year I took out extended warranty which in its self says I will still have the car which still needs servicing.Regards
Verified User
•
Dec 27, 2022
5.0/5
5.0/5
Good service very good courtesy car
Verified User
•
Dec 25, 2022
5.0/5
5.0/5
Fast & efficient good communication very pleasant easy to talk to staff
Verified User
•
Dec 23, 2022
5.0/5
5.0/5
Great service cant thank the Stafford team enough😀
Verified User
•
Dec 22, 2022
5.0/5
5.0/5
Everyone I had contact with was most helpful and friendly, thankyou.