Loved the customer service from Gareth, very friendly and down to earth. Please give him a pay rise as he obviously loves his job and is it so evident. :)
Verified User
•
Jul 19, 2022
4.0/5
4.0/5
I'm happy with quality of the service and the information I was given about my vehicle but unfortunately I always feel that I'm being advised to get work done that could wait awhile. Unfortunately this undermines my trust in getting the work done by you. I'm happy to give examples if you would like more information.
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Staff were very welcoming on arrival and when I returned to collect my vehicle after it’s MOT Gareth was friendly and took time to explain a couple of things to me. A great experience all round
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Over the years we built excellent working relationship
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Not too happy with the booking as last year car couldn’t be collected due to covid, I stated I was a motability customer but was not offered options so did not ask in arriving there found notice advertising same, in the 20 years as a motability I have always chosen BMW??
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
I would like a complete breakdown of the service schedule over the life of the service plan. After the service the vehicle display has been set to next service being an A1. I don’t quite understand how that works.
Verified User
•
Jul 11, 2022
4.0/5
4.0/5
Very friendly and courteous service whilst waiting in showroom area for work to be completed on my car.
Verified User
•
Jul 9, 2022
5.0/5
5.0/5
Always a good service. Car picked up and returned in immaculate condition
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Loved the customer service from Gareth, very friendly and down to earth. Please give him a pay rise as he obviously loves his job and is it so evident. :)
Verified User
•
Jul 19, 2022
4.0/5
4.0/5
I'm happy with quality of the service and the information I was given about my vehicle but unfortunately I always feel that I'm being advised to get work done that could wait awhile. Unfortunately this undermines my trust in getting the work done by you. I'm happy to give examples if you would like more information.
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Staff were very welcoming on arrival and when I returned to collect my vehicle after it’s MOT Gareth was friendly and took time to explain a couple of things to me. A great experience all round
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Over the years we built excellent working relationship
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
Not too happy with the booking as last year car couldn’t be collected due to covid, I stated I was a motability customer but was not offered options so did not ask in arriving there found notice advertising same, in the 20 years as a motability I have always chosen BMW??
Verified User
•
Jul 12, 2022
5.0/5
5.0/5
I would like a complete breakdown of the service schedule over the life of the service plan. After the service the vehicle display has been set to next service being an A1. I don’t quite understand how that works.
Verified User
•
Jul 11, 2022
4.0/5
4.0/5
Very friendly and courteous service whilst waiting in showroom area for work to be completed on my car.
Verified User
•
Jul 9, 2022
5.0/5
5.0/5
Always a good service. Car picked up and returned in immaculate condition