Salesman Adam was a gentleman very easy to talk too

We dealt with Declan Johnson who was courteous and extremely professional. He took time to explain things to us, and we did not feel pressurised or rushed in any way, this gave us time to think. We also spoke with the manager and receptionist both of whom were polite and friendly.

I enquired about an AMG E 53, I was promptly contacted about this car and I engaged via email to get the specification, videos. I had a call with the salesman and had to chase multiple times to try and get figures for the car. This went on over 2-3 days. I sent two email replies after a phone call to confirm the term, deposit and mileage but I never received any response to this at all. As such it now looks like the car has sold which is a shame as I was wanting to buy the car but never received any response. Overall I am now looking at another manufacturer as I’m extremely unimpressed by the service.

The best, polite, friendly and helpful staff, thank you all,

Sophie was very helpful even coming in on her day off to arrange a test drive making everything very easy and pleasant.

Didn’t have the car I was looking for

Under consumer credit act rights how can you not allow finance arranged by clients and insist on the purchaser to go ahead only with your in house finance??? This is very unfair and am not sure whether legal or not but it’s an absolute shame on the company

Disappointing experience, lookers offered a very poor trade In price for our BMW. Have explained that if we can move forward on the trade In price we would be in a position to do a deal. But nobody seems that interested in selling us a car. No communication for over a week. Will now look elsewhere for a new car

I haven't heard back from you about possible leasing deals.

Karen very helpful