Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,639 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,639 Verified Reviews
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5.0/5
5.0 /5
No
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5.0/5
5.0 /5
Service from the dealership's service department was great & the courtesy car was very helpful, thank-you.The centralised booking line is a complete nightmare though!!!
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5.0/5
5.0 /5
Merc service the vehicle promptly and corrected an EML light quickly
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5.0/5
5.0 /5
I got told over the phone that I was having a full valet with my MOT. And I never had one.
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5.0/5
5.0 /5
Very helpful, John in the service department was excellent. Thank you.
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4.0/5
4.0 /5
N/A
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5.0/5
5.0 /5
Your service is excellent though one has to wait or come back as there is no curtesy car
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5.0/5
5.0 /5
Excellent service. Thank you.
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5.0/5
5.0 /5
The experience was excellent, still in the the market for a merc with yourselves but not till next year when I retire.Look forward to seeing you again...Cheers
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5.0/5
5.0 /5
We started enquiring about our new car quite a few months ago. With the uncertainty with the market we wanted to get the best price for our part exchange vehicle. Harry Shaw (Stoke) was superb from start to finish. He never made us feel as though we were wasting his time and that made us go back to him when we were ready to purchase. He has supported me through all of the form filling and registration process and I can honestly say this has been the best experience I have had when buying a new car (and I have had a few). Well done Mercedes Stoke and Harry. Outstanding customer service and I love my car too!