Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,639 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,639 Verified Reviews
5.0/5
5.0 /5
If you have any Mercedes Benz V Class Minibus for sale pls contact with all information of the car thanks

5.0/5
5.0 /5
Your service at dealership was excellent.I phoned what I thought was the Stoke dealership and ended up at a call centre. I explained what the problem was and he booked the car in in 4 weeks time.I went straight to the dealership and asked if any one could just check that I had not touched something on the touch screen that had stopped the reversing camera and parking sensors from working. A technician went to the car and checked, then took the car into the workshop for a few minutes. After checking he told me the car required the software reloading and it would take between 2 1/2 and 3 1/2 hours. I took the car in the next morning and 2 hours later it was sorted.You need somebody with more understanding of faults on cars and what is required to put them right.It is a different matter when booking a car in for a stander service.

5.0/5
5.0 /5
Excellent service as always. Everything explained clearly.

5.0/5
5.0 /5
Always, satisfied with the service,and staff always helpful and polite, thank you,

5.0/5
5.0 /5
The people in the dealership were very helpful and explained everything that was completed.

5.0/5
5.0 /5
Nick in the front desk was very helpful and he got me a hot chocolate. Faisal came out to me and greet me, and he kept me informed on the progress of my car. He was very helpful and so was everyone. Thank you all.

5.0/5
5.0 /5
Excellent service as all ways.

4.0/5
4.0 /5
I think it would be good if the car could have a good valet and clean when it's in for a service. My car had been very quickly cleaned, but it wasn't thorough. It would make it a nice touch when paying for your service your car was handed back clean inside and out.

5.0/5
5.0 /5
none

5.0/5
5.0 /5
We had excellent service from everyone we came in contact with