Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,640 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,640 Verified Reviews
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5.0/5
5.0 /5
I was in for a recall for passenger air bag. The service was the normal par excellence and was completed in less time than was allowed. Well done.
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5.0/5
5.0 /5
I used to be offered a courtesy car when in for service, repair, etc. This has now been removed which for a major manufacturer like Mercedes is very disappointing. Most other manufacturers offer this facility as standard.
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5.0/5
5.0 /5
Always a good experience (~10 years). Friendly and efficient service and good quality of work, exactly what I expect from Mercedes-Benz.
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5.0/5
5.0 /5
Andy , as from previous experience, was very helpful getting a minor problem rectified before I left the dealership[
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5.0/5
5.0 /5
We came we saw a car we liked and bought it. Smooth transaction. Excellent customer service. Thanks
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5.0/5
5.0 /5
Good afternoon I would like to say how Andy in the service department was excellent in communication with me thank you again.
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5.0/5
5.0 /5
excellent
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5.0/5
5.0 /5
I would like to highlight Simon Jackson because he was key key to me using mercedes stoke because having your car serviced is very competitive and I want my car serviced by mercedes
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5.0/5
5.0 /5
My car was only in for a recall, but all the staff I had any dealings with were outstanding in their customer relations and professionalism. Would highly recomend this dealership
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5.0/5
5.0 /5
Nice to have my car cleaned and hoovered but it was a poor effort!