Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,638 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,638 Verified Reviews
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5.0/5
5.0 /5
Service agent was very invested
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5.0/5
5.0 /5
The process was quick and efficient
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4.0/5
4.0 /5
Your service as always is exceptional, your team at Cobridge are great. Unfortunately whilst driving away and using the central control finger pad, it appears to still be working inconsistently. I will re-engage with the garage and get my car booked back in.
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4.0/5
4.0 /5
Karen 2 voice messages and was understanding when I spoke to her.
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4.0/5
4.0 /5
All staff were very pleasant and extremely helpful and willing to discuss my car's service etc., the only problem being difficulty in finding a parking place.
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5.0/5
5.0 /5
Got a great service from the sales executive (Karen) she was very helpful and was very accommodating and she never made us feel under any pressure to commit to a purchaseeven when I told her we had purchased another car via other Mercedes dealer she seem genuinely happy to see we were sorted
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5.0/5
5.0 /5
Sophie was one of the nicest sales person I have ever spoken to. Nothing too much trouble. Very much promotion material. Many other could learn from her thats for sure.
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5.0/5
5.0 /5
Attention to detail
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5.0/5
5.0 /5
Email and telephone contact follow up to an initial online enquiry was good with comprehensive information provided in relation to various questions about the vehicle
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5.0/5
5.0 /5
Great service and very friendly staff make it a really good experience.