Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,640 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,640 Verified Reviews
5.0/5
5.0 /5
We know all of the staff at cobridge Mercedes People are always very helpful without being pushy. we are always made very Welcome coffee tea biscuits is always on offer. We have bought from this particular Mercedes dealers.several times. The guys and the ladies know us and we always feel comfortable with everyone. Steve Mac as. know him is a lovely chatty interesting guy we could sit all day talking to him but after saying. That all of the sales guys are absolutely brilliant. We can’t say enough about this team of people. We will always recommend everyone family friends to use this Mercedes dealersLinda and. Jeff. HorwellWe absolutely love our. New car. It’s so perfect

5.0/5
5.0 /5
As I waited in-the lounge for over two hours it would have appreciated the offer a coffee.

5.0/5
5.0 /5
The visit was only for a airbag recall after a slight mix with appointment time which was rectified immediately, the work was carried out on time and the staff were polite and professional at all times . Well done, thank you

5.0/5
5.0 /5
Staff very helpful

5.0/5
5.0 /5
One of the better dealerships I have used.Excellent customer service.

5.0/5
5.0 /5
Excellent communication system in place. Exceptional customer service. Overall, delighted

5.0/5
5.0 /5
This was for a factory Air bag recall so no Citnow required. Excellent service & ready earlier than expected. Would have been nice to have been run through the car wash .

5.0/5
5.0 /5
All ok with the service.

5.0/5
5.0 /5
Friendly, competent service from everyone I dealt with throughout the process.

4.0/5
4.0 /5
I wanted to work while I waited for my vehicle however there were no charge points for my laptop or good areas to set up either just normal customer tables. A dedicated area for the customer to plug into would be appreciated.