I was told needed brake pads and discs but turned out the discs were ok to be left, good experience and confidence to know that work isn’t done for the sake of it and value the honesty and integrity

Everyone concerned at the Mercedes dealership were first-class.

Very friendly service make you feel valued

Excellent service mist option of a courtesy car

Particularly liked talking to the mechanic when I picked up my car.

Always a good experience

Yes it would have been better to be told how long the service was possibly going to take

Yes, I would like to express the excellent standards at Lookers of Mercedes Benz..Their ability to maintain Customer care, fabulous Communication skills, Craftesmanship, along with being fair are good ingredients for a continuing successful business that represent elitist of cars... Mercedes.In particular I would like to mention Steve Brayford, his proffessional expertise in all aspects of communication, care, knowledge of Mercedes cars and sensible advice is admirable.Importantly, Steve Brayford represents front of house at Lookers, extending their image and promoting top quality of service. Excellent.... Thank you

Had a diagnostic service done on front suspension noise. Impressed by the thoroughness of the findings and the detailed quotation for necessary work.

A good experience all round. Good communication and the part was fitted quickly