This would have been 5 star, but he Sales person did not have the full knowledge of new model launch and delivery times.

Both Sophie and Graham were excellent

Great team makes buying a new car easy and a pleasure doing business with you

You were not willing to negotiate. It was a hard sell. Take it or leave it

I’ve made some enquiry by email and I’ve got the same answers by emails asking me more details about my car and not to promote the car what they are selling! And after all the car was already sold ! Anyway …instead of emails …. Much better you guys to call the future customer and not sending emails … not all of them have time to answering at the emails !

Very satisfied with the service provided just a shame Mercedes Benz finance we’re unable to help a missed opportunity in my opinion hats off to Sophie great customer service and a credit to Mercedes stoke

Karen Kelsall was attentive and answered every question I asked in relation to my enquiry about the new E Class Estate I was interested in buying.. Her attention to detail was exemplary. First Class However the valuation of my E Class Mercedes trade in was pretty poor! I have ordered the new E Class Mercedes Estate from Stafford which I expect to collect sometime in March

Curtis Evans really helpful and pro active

Discussed a test drive over the phone, agreed date and time but never received email confirmation confirming test drive

Good service, friendly staff.