Really pleased with the service. I ran into a problem the night the vehicle had been into the garage, I called up the next morning and they managed to get the car back in and put me in a courtesy vehicle so I was able to continue my planned holiday the following day. Fantastic service and would highly recommend

Done on time. No issues

Absolutely thrilled with my car-buying experience! Karen Kelsall, the salesperson, made the entire process a breeze. From her expertise to the seamless transaction, The car valet exceeded my expectations! Impeccable attention to detail couldn't be happier. Looking forward to future visits!

MOT and diagnostic test carried out picking up faults that have been prevelant since purchase from Stafford Mercedes. Very polite and positive manner from Nathan, car now runs differently with start stop functioning now. Thank-you.

Excellent all round in customer are, and getting my car checked, at the right time with proper diagnosis

Very helpful and try very best to help and sort problems

Always friendly, I am kept updated and informed with work progress, and prices are reasonable too.

Friendly and helpful.

Graham Simm took the extra time to fully ensure I knew how to use the various vehicle functions before I left the forecourt. Both Graham and Harry were excellent to deal with during the sale of the car. Finally, the car was in excellent order when I went to collect it - it was a pleasurable experience and I would definitely return to Lookers Mercedes Stoke-on trent. Thanks- Ryan Broadley

Car was in for an A service and MOT and is running well.Good communication from the service staff on what was done and clearly advised what might need looking at in the future.Car collection and delivery went very well.Car was washed and hoovered.