Mercedes-Benz of Stoke
4.7/5
4.7 /5
1,639 Verified Reviews
Cobridge Rd, Stoke-on-Trent, Stoke-on-Trent, ST1 5JP, GB
01782 202112
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,639 Verified Reviews
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5.0/5
5.0 /5
Diagnosed faults that had caused me to book the car in and explained clearly what needed to be done. The work was completed quickly and the faults rectified. Staff were friendly, helpful and courteous.
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5.0/5
5.0 /5
Always receive top class service whenever I visit Mercedes for whatever reason.
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5.0/5
5.0 /5
Once again John Hancock excelled himself. Getting us booked in on the same day with a quick and efficient service.Besides that, he’s so good looking and yummy.Thank you.
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4.0/5
4.0 /5
The service is always excellent ,however when I arrived ,the man on reception said i wasn’t booked in ,another colleague had to come over and find my name on the list
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5.0/5
5.0 /5
Polite and informative staff, made me feel very welcome. Car in excellent condition. Salesman honest and helpful about bits that needed looking at before sale.
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5.0/5
5.0 /5
wheel jack missing jack handle missing wheel wrench missing harry the sales man is sorting this out for me
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5.0/5
5.0 /5
Excellent service again in the service department, especially John, explains all the detail and very helpful
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5.0/5
5.0 /5
Karen kelsall was absolutely fantastic, so friendly and helpful. Nothing was too much trouble.
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5.0/5
5.0 /5
Repair was made effectively and feedback on issues with car given clearly and concisely.
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5.0/5
5.0 /5
Very smooth, eventually. Full of praise for salesman Harry.